Senior Business Analyst, Quality Improvement

* Quality Improvement Interventions Analysis and Development: * Work as part of a quality team to continuously identify, plan, develop, implement, and evaluate interventions. * Develop reports, analyses, and data mining to support program planning and interventions. * Complete program and initiative evaluations such as return on investment and health outcomes * Apply detailed analysis and problem solving to research and recognize trends to assess need and identify opportunities for quality improvement. * Gather and synthesize research studies, industry information, and BCBSA resources to gain insight and apply best practices to health care quality improvement strategies. * Conduct data analysis to support projects and interventions, including gathering data, analyzing data, and presenting recommendations. * Program and Project Management: * Plan and implement multiple cross-departmental programs and project(s) with guidance from program managers, executive sponsors, subject matter experts, and project staff. * Define project scope and schedule by working with business area leads and develop project plans; including tasks, deliverables, and expected outcomes/goals. * Develop and facilitate full project documentation and reporting to meet identified goals and objectives of each project * Proactively monitor overall project performance and life cycle (e.g., on time, within scope and with quality) against measure plans/dashboards and make adjustments as needed * Manage and track risks and issues to completion * Organize and lead project status and working meetings * Work directly with cross-departmental team members to facilitate communication. Prepare and provide status updates and reports to business owners, executive sponsors, partners, project teams, and others as required. * Assist with tracking project expenses. * Generate requirements, reports, and operational processes. * Complete program and project evaluations, including accomplishments, outcomes, barriers, and opportunities. * Cross-Functional Integration and Communication: * Work with HMSA departments and external partners to collect and distribute information, complete tasks, facilitate communication, and provide status updates to ensure coordination among groups. * Communicate analysis, assessments, recommendations and completed work product by creating and delivering reports and presentations to quality committees and other internal and external stakeholders. * Quality Improvement Program Support: * Complete work and documentation to support completion of activities for the annual Quality Improvement Evaluation and Workplan. * Support completion of required reporting and quality improvement plans. * Coordinate, facilitate and conduct medical record reviews to support quality activities * Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid * Bachelor's degree and four years of related work experience; or equivalent combination of education and related work experience. * Strong interpersonal skills; Excellent verbal and written communication skills. * Knowledge of basic relevant statistical analyses. * Proficiency in issues identification and data collection, analysis, and interpretation. * Basic working knowledge of Microsoft Outlook and PowerPoint. * Intermediate working knowledge of Microsoft Word * Advanced knowledge of Microsoft Excel.