NURSING SUPERVISOR (Ambulatory Care Services: Specialty Clinics)

Leadership Role in Ambulatory Care

To participate as an active member of the leadership team with the admin/physician partners in the applicable ACUs providing daily assessment of nursing work, facilitating continuous improvement of health care services and transition care towards the mission/goals of University of Michigan Health, Michigan Medicine. To assist the Senior Nursing Director in planning and management of the patient care services. To provide professional nursing leadership and administrative direction for nursing practice for Registered Nurses, and, as indicated for Licensed Practical Nurses and assistive personnel.

Personnel Management

• Provides supervision, counsel, performance management, and completes performance evaluation for nursing with feedback from the senior nursing director, medical faculty, peer groups, and ACU leadership team.
• Creates job postings, recruits, interviews and selects nurses. Works collaboratively with leadership team in the hiring process.
• Manages the process for staffing/scheduling and vacation time of nursing staff.
• Manages the orientation and competency evaluation of new hires.
• Connects individually with each employee, increasing employee engagement scores and satisfaction.

Clinical Practice

• Serves as a role model, mentor and expert resource to nursing and assistive staff in the provision of direct patient care.
• Provides leadership for the development, implementation and evaluation of standards of nursing practice and interdisciplinary clinical guidelines.
• Facilitates and supports a nursing practice environment in which empowerment, responsibility, autonomy, accountability, collaboration and peer review are exercised.
• Develops standard process and protocols to minimize variation, support efficient workflows, and confirm the right work is performed by the right role.

Support of Clinical Operations

• Participates in planning and problem-solving of daily unit operations and priorities of patient services.
• Participates in the development, implementation and evaluation of unit goals and objectives.
• Manages, directly and in collaboration with others, staffing, scheduling, benchmarking, work redesign and variances.
• Organizes and facilitates unit based educational activities and in-services.
• Assures compliance with regulatory programs' standards related to the nursing. Provides leadership, assists and advises Administrators, Medical Directors, in satisfying other regulatory standards.
• Interprets and implements University and Health System policies and procedures.
• Assists in the planning and implementation of new or expanded services and programs.
• Provides interface and liaison communications regarding programs external to the unit which have implications for nursing staff.
• Represents nursing, Ambulatory Care Services and/or the clinical department(s) or unit(s) on assigned committees

Quality Management and Research

• Participates in and conducts the analysis of data, assists in the development of strategies to improve care management within the area or unit.
• Participates in and supports the involvement of nursing staff in patient (HEDIS, paid for performance) and ACU quality improvement metrics/activities.
• Provides leadership to staff in understanding and applying quality improvement principles and adoption of evidence-based changes in practice into daily work. Promotes the integration of research findings into clinical practice.
• Supports research activities on the unit, as indicated.
• Works closely with each team to define and measure productivity, holding teams accountable to expectations, and ensuring work performed is within their scope of practice.

Professional Development and Education

• Facilitates the education of health sciences students.
• Develops self professionally through continuing education, professional reading, participation in professional organizations and networking.
• Evaluates own performance periodically with the Senior Nursing Director.

Required Qualifications*

• Bachelors of Science in Nursing OR
• Associates degree or diploma in Nursing and a Masters degree in Nursing.
• Current licensure as a Registered Nurse in the state of Michigan.
• Minimum of five (5) years RN experience
• Minimum of two (2) years of recent (within the last 5 years) of reasonable progressively responsible clinical experience in an adult specialties service line.
• Minimum of one (1) year ambulatory experience in the last 5 years strongly desired.
• Nurse Leadership certification or completion of a nursing leadership certification within two (2) years of accepting this position. Certification is expected to be maintained while in this leadership role. Examples include Certified Nurse Manager and Leader (CNML) or, Nurse Executive (NE-BC). The nursing leadership certification must be recognized by the Magnet Recognition Program and the American Nurses Credentialing Center (ANCC), for the list, visit here.
• NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.

You must attach a complete and accurate resume to be fully considered for this position. Desired Qualifications*

• Minimum of two (2) years of recent (within the last 5 years) clinical experience in surgical specialties.
• Minimum of two (2) years of recent (within the last 5 years) clinical experience in pediatrics.
• Minimum of (2) years of recent (within the last 5 years) clinical experience in medical specialties.
• 2 years or greater experience in ambulatory care.
• Previous supervisory/management experience.
• 2 years or greater experience in a nursing leadership role.
• Demonstrated leadership skills including creative and effective problem-solving, ability to effectively collaborate within a multidisciplinary team, and ability to direct nursing practice and apply critical thinking skills/judgment to a variety of situations.
• Experience in managing budgets, aligning resources.
• Experience with telephone triage.
• Master's in Nursing preferred.
• Certification in specialty or ambulatory care.
• 2 years recent full-time experience (within the last 5 years) in a leadership title/role.
• Evidence of demonstrated or potential leadership ability, including charge nurse, team leader or other leadership experience.
• Active participant in professional organizations.
• Experience with Epic or MiChart.
• Previous experience in the application of evidenced-based medicine in a clinical patient care environment is desired.

Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the worlds most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits Can You Look Forward To?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings