Animal Shelter-Receptionist-Front Desk
Jersey Shore Animal Center
Job Description
Job Description
The primary duties of the front desk receptionist/clerk are to maintain a cordial relationship with the public, represent through their demeanor and actions the Mission of our Organization. Ensure quality customer service to all visitors including adopters and donors.
- Process adoption applications to ensure quality adoption matches
- Follow organization adoption and intake procedures and policies
- Liasson with Director, Staff and Volunteers
- Complete all documentation for intake/adoptions.
- Maintenance of animal record files
Front Office and General Functions, Position Requirements, Qualifications
- Greet all visitors in a friendly and timely manner,
- Promptly answer all phone calls, take messages and forward as necessary
- Check and respond to all voicemail and e-mail messages
- Maintain and promote positive public image
- Maintain a neat, clean and orderly front desk and office
- Commitment to the humane treatment of animals
- Keen sense of urgency
- Adhere to all organizational policies and procedures and safety standards
- Maintain professional appearance and the ability to tactfully and effectively work with the public
- Maintain a positive and respectful attitude at all times
- Provide and record accurate information
- Ability to handle multiple tasks simultaneously
- Demonstrate flexible and efficient time management and ability to prioritize workload
- Effective communication skills
- Problem-solving skills
- Ability to learn quickly and efficiently
- 1-3 years’ experience in customer service field, within an animal shelter or veterinarian office environment
· Physical Factors:
- Work performed in shelter environment, front office
- Telephone and computer work
- Work Requirements:
- Job Type: Part-time
- Driver’s License, Reliable Transportation
- One weekend day a must, hourly rate dependant on experience
- Work Location: In person
Job Type: Part-time
Work Location: In person
Vacancy posted 23 days ago
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