Retail Sales Associate | $23-$25/hr + 3 weeks of PTO

Sales Associate - New Store Opening

Hi there, we're Article. Since 2013, we've been redefining the furniture industry one sofa at a time. Our retail stores bring the brand to life, creating a space where our customers can experience our furniture in person while keeping the simplicity of buying direct. As a Home Expert Associate (Sales Associates), you'll be the face of Article, helping every customer feel welcomed, supported, and confident in their choices.

This is our first US-based store, and we're excited to be based in the heart of San Francisco's design district and become part of the local community.

Address: 2299 Alameda St, San Francisco

Size: 7,000 square feet

Opening Date (target): August 16th

Store Hours: The store is open 7 days per week, 10 am - 7 pm.

Video Interviews: June 24th- July 2nd

In-person Interviews: July 7th & 8th

Training Schedule: Start July 27th

Full-Time Employees Hours & availability: 40 hours a week, 5 shifts a week

Part-Time Employees Hours & availability: Regularly work fewer than 32 hours a week, and no guaranteed minimum hours/ shifts.

Compensation: $22.00 - $24.00 / hour

What You'll Do:

As a Home Expert, you have a passion for helping customers create beautiful spaces in their homes. You are up to date on the latest trends and seek out ways to inspire and delight our customers. You have a proven ability to drive sales and deliver on KPI's.

• Welcome customers into the showroom and help them feel at home
• Guide customers through our furniture selection and support ordering
• Stay informed about our products, tools, and policies to support customer confidence
• Keep the store looking beautiful and organized throughout the day
• Use internal systems to manage orders, support returns, and navigate logistics
• Collaborate with teammates and contribute to a respectful, team-first environment
• Participate in regular coaching and feedback with your Store Manager

Who You Are:

Requirements:

• Authorized to work in the United States
• Completion of a criminal background check
• Reliable transportation to 2299 Alameda St, San Francisco
• Must be able to lift up to 30 pounds at times
• Minimum 18 years of age

Customer Experience:

• You bring retail experience, ideally in a considered-purchase environment, where customers take time to compare and decide
• You're passionate about helping people and love solving problems
• You build strong, genuine relationships that create long-term Article customers

Work Style:

• You're resilient, adaptable, and enjoy being part of a collaborative, fast-paced environment

Perks & Benefits

All San Francisco Employees Receive:

• Health Benefits: In accordance with the San Francisco Health Care Security Ordinance (HCSO), eligible employees working 8 or more hours per week will receive healthcare expenditures, which may include contributions to the SF City Option program if not enrolled in our standard medical plan.
• Commuter Program: We offer pre-tax commuter benefits to all San Francisco employees averaging 10 or more hours per week to help offset the cost of public transit (Muni/BART).
• Paid Sick Leave: Pursuant to the San Francisco Paid Sick Leave Ordinance, employees will accrue paid sick leave at a rate of 1 hour for every 30 hours worked.

Financial, Perks & Paid Time Off:

• Cash Bonus: We believe in Winning Together. When Article hits its annual financial goals, eligible employees receive an annual cash bonus.
• 401(k) Match: 4% matched contributions to help you save for the future.
• Paid Holidays: 8 paid company holidays + 1 Inclusion & Diversity day.
• Product Discount: 45% discount on our entire product range (15% for friends and family).

Additional Full-Time Employee Benefits:

• Paid Vacation: You start at 120 hours (3 weeks) of paid vacation (accrued annually).
• Insurance: Life & Disability insurance, and Travel Medical insurance.
• Tax-Advantaged Accounts: Health FSA (Flexible Spending Account) and Dependent Care FSA.
• Employee Support: SupportLinc EAP (Employee Assistance Program) and discounted pet insurance.

About Article

Hi there, we're Article. Since 2013, we've been redefining the furniture industry one sofa at a time.

Where we're based:

• HQ: Vancouver, BC
• Asia HQ: Ho Chi Minh City, Vietnam
• Fulfillment centres: Calgary, Jacksonville, Richmond, & Patterson
• Retail Stores: Vancouver (open), San Francisco, Bellevue & Toronto (opening soon), with more locations opening in 2027.

Artificial Intelligence (AI) in Hiring:

At Article, we value authenticity and transparency in our hiring process. We want to get to know the real you, not an AI-generated version. Here are some guidelines around Artificial Intelligence in Hiring and what we expect from you. From us, you can expect that humans make hiring decisions.

Criminal Background Checks:

Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted. The decision if a criminal record will restrict your employment will be made on a case-by-case basis, where we conduct an "individualized assessment"a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.

Work Authorization:

Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship. For US-based roles, Article participates in E-Verify

Be Aware of Scam Jobs/ Recruitment Fraud:

Click here for more information on Scam Jobs . If you receive a suspicious message or job offer claiming to be from Article, please do not engage. Forward the message to View email address on click.appcast.io so we can investigate.

Equal Opportunity Statement:

At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.

Accommodations:

Reasonable accommodations are related to a disability or another protected characteristic. Applicants can also request accommodation at any stage of the recruitment process by notifying the hiring team or emailing View email address on click.appcast.io . This email is dedicated to accommodation requests onlynon-related messages will not receive a response.

Our Hiring Process

Stage 3:

Interview

Stage 4:

Hired

Stage 5:

Offer

Stage 1:

Applied

Stage 2:

Review

Stage 3: