Operations Associate (Hybrid)

A client with Kforce is seeking an Operations Associate to join their team in West Des Moines, IA. Responsibilities:

• Process daily work associated with your department which may include asset movement, account transfers, or new account set-up and maintenance
• Process routine and complex transactions in an accurate, timely and efficient manner
• Proactively work to identify, interpret and resolve potential problems
• Independently follow procedures to meet service level agreements and achieve quality metrics
• Learn, use and support various financial products, software and systems
• Comply with company policies and regulatory requirements
• High School diploma or GED required
• 1+ years of experience working with Microsoft Office

• Bachelor's degree
• 1+ years of experience in the financial services industry
• 1+ years of experience processing in a high volume and deadline driven environment

• High attention to detail; Ability to process work accurately and meet deadlines
• Ability to work independently and think critically exercising good judgment
• Excellent problem resolution, organizational, and follow-up skills
• Strong professional communication; Ability to develop positive working relationships
• Ability to embrace change and work in a fast-paced environment