Information Technology (IT) Specialist, Intern (Summer 2027)

Information Technology (IT) Specialist InternAs an Information Technology (IT) Specialist Intern, you will work alongside our IT team to provide technical support to MAPEI employees and assist with day-to-day technology operations. You will gain hands-on experience troubleshooting hardware, software, network access, and user-account issues while learning how an enterprise IT function supports the organization. This experience may lead to future opportunities in technical support, systems administration, infrastructure, cybersecurity, or other IT roles.Respond to technical support requests and assist with resolving user issues.Troubleshoot computers, software, printers, mobile devices, and connectivity.Assist with computer setup, software installation, and new-user onboarding.Support user accounts, passwords, permissions, and access requests.Document service requests, troubleshooting steps, and resolutions.Help maintain IT equipment inventory and support equipment deployments.Collaborate with other IT teams to resolve or escalate technical issues.Full-time schedule (40 hours per week)Internship duration: May–August 2027 (12 weeks)Practical, hands-on learning with MAPEI's IT teamHost location: Deerfield Beach, FLHourly Pay rate up to $23.00 commensurate on role and locationHousing stipends consideration, available in certain situationsExposure to enterprise technology, systems, infrastructure, and cybersecurityMentorship from experienced information technology professionalsPermanent full-time job opportunities after graduationActively pursuing a bachelor's/graduate degree in Information Technology, Computer Science, or a related technical field (juniors/seniors preferred).Strong communication skills, initiative, curiosityAn innovative mindset and strong motivation to learn and succeedWillingness to travelEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities