Audio Visual Specialist

Join CACI as an Audio Visual Specialist in Chantilly, VA! You'll play a pivotal part in providing auditorium media support and event coverage for dynamic live events and conferences. Your responsibilities will encompass ensuring the seamless operation of audiovisual equipment, troubleshooting technical issues, and delivering exceptional customer support to event organizers and presenters. Responsibilities We are seeking a highly skilled and experienced Auditorium Manager to provide expert support for conference centers, studios, and live productions, ensuring seamless execution of multimedia services across multiple rooms for events. The successful candidate will have a strong background in managing audio/visual (A/V) equipment and production processes, with a focus on delivering broadcast-quality media services. This role demands effective communication, customer service skills, and the ability to troubleshoot equipment and manage media deliverables under pressure. Customer Interaction and Assessment: Engage with conference center clients to assess their media service requirements, including video deliverables such as live broadcasts and recordings. Communicate directly with customers to determine specific needs, provide technical guidance, and ensure expectations are clearly defined. Coordination and Collaboration: Work closely with the Video Services Team Lead to coordinate necessary resources and staffing for events. Ensure that all conference center products meet broadcast-quality standards and are delivered on time. A/V Equipment Operation and Troubleshooting: Operate a variety of A/V equipment, including video and audio systems, to ensure seamless operation throughout the event. Set up microphones, stage equipment, and display media on the main screen. Provide spot troubleshooting during events, including adjusting equipment or finding workarounds in case of failure. Ensure real-time adjustments to media at the customer’s request and repair broken links or embedded files. Event Rehearsals and Media Cueing: Rehearse with customers to ensure accurate media cueing and smooth execution of scripted events. Make adjustments to media presentations as necessary during rehearsals and live events. Production Tracking and Reporting: Create and manage projects in your production management database (Workamajig), track production progress, and provide metrics reporting for Customer Service Representatives. Ensure all production activities are documented and tracked in compliance with internal standards. Qualifications Required: Active TS/SCI w/ Poly Proven experience in live production environments, including studio, field, and event-based media services. Strong expertise in operating audio/visual equipment and software. Proficiency in using modern conference center equipment and software. Knowledge of broadcast standards and media quality assurance processes. Exceptional communication and customer service skills, with the ability to manage high-pressure situations. Strong troubleshooting skills with the ability to resolve technical issues in real time. Experience in project management and production tracking tools (e.g., Workamajig). Ability to work collaboratively with internal teams and external clients. Flexible, reliable, and proactive with a keen attention to detail. Ability to adapt to evolving production needs and client requirements. Flexibility to adapt to the demands of conference event schedules. Experience in producing and editing. Knowledge of software and equipment including PowerPoint, Analog Way, Black Magic Atem Switcher, Tricaster TC2 Switcher, Think Logical TLX-160, Allen and Heath Audio Board, Sony Remote Cameras, Adobe Premiere Pro, Adobe Media Encoder, and Davinci Resolve. #J-18808-Ljbffr