Business Office Manager

Business Office Manager

When you work at Green Country Village Senior Living, you'll notice that it's more than a typical senior living community. It's a uniquely uplifting community where active older adults enjoy vibrant living, rewarding opportunities, exceptional hospitality, and great friendships. This retirement community is conveniently located in the warm and welcoming town of Bartlesville, Oklahoma. You'll appreciate the beauty of our 26-acre campus nestled conveniently near shopping, dining options, and Bartlesville's bustling downtown. You won't find our unique combination of an all-inclusive lifestyle, superior hospitality, and beautiful location anywhere else. We are currently seeking a creative, multi-functional, and organized Business Office Manager to join our team. If you're looking for a different perspective on enhancing the lives of seniors with a person-centered approach to care and supporting company progress across multiple departments come join us today!

You will enjoy:

• Medical, Dental, Vision Insurance, Aflac 82.3% of associate medial premium is paid by employer!
• A free meal for every shift worked
• Now Offering Daily Pay!
• Generous PTO plan that accrues faster the longer your employed
• Six paid holidays
• Holiday Bonuses
• Employer paid life and disability insurance
• 403(b)
• Education Reimbursement Program
• Your personal and professional growth is important to us, so we provide continual professional training and career advancement opportunities.
• You will enjoy being part of a great team in a fun, engaging work environment!

Who you are:

• Detail oriented to ensure accuracy of accounting and resident billing functions.
• Possess high level of proficiency with Microsoft Office Suite products.
• Excellent verbal and written communication skills i.e.; professional email communications, professional business communications, excellent phone communication skills.
• Ability to effectively present information in on-on-one and small group situations.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills, time-management skills, and attention to detail.
• Self-motivated with ability to balance projects and support to multiple departments.
• Ability to act with integrity, professionalism, and confidentiality.
• Safety focus to ensure safe environment for residents and guests.

Education and Experience:

• High School education at a minimum with knowledge of accounting, computers, and office machines.
• 2 years' experience in processing accounts receivable and accounts payable
• Data entry or personal computer experience necessary.
• Requires high level organization and detailed-oriented skills.

Physical Requirements:

• Ability to sit for up to 75% of the work day.
• Ability to stand and walk throughout the work day.
• Must be able to access and navigate full campus.
• Ability to maintain mental & visual attention to diversified operations.
• Ability to function efficiently despite distractions and interruptions.

General Summary:

The Business Office Manager provides financial support to the community and the Executive Director. This person is a key member of the community's administrative team adhering to policies and procedures and upholding the community's mission, philosophy, values and company's vision, principles and Hospitality Promises.

Essential Job Duties:

• Acquire copies of Residency Agreements and Resident Handbook. Review and become knowledgeable with the community services provided. Assist with Residency Agreement process as assigned.
• Process census changes (move-ins, move-outs, transfers and deaths) to Community Accounting department following their standard procedures in Yardi financial software.
• Process and deposit resident rent payments daily, manage resident ACH payments and send listing and backup to Executive Director daily.
• Obtain and process ancillary resident charges from service points in the community (front desk, salon, dining room etc.) and email to Community Accounting department following their standard procedure.
• Publish and distribute rent increase notices to residents after approval of Executive Director.
• Review billing statements prior to distribution, including final accounting for residents upon death or move out.
• Run accounts receivable aging report weekly and make collection efforts on delinquent resident accounts according to the Accounts Receivable Collections policy.
• Adheres to Hospitality Promises; We greet residents, employees and guests warmly, by name and with a smile. We treat everyone with courteous respect. We strive to anticipate resident, employee and guest needs and act accordingly. We listen and respond enthusiastically in a timely manner. We hold ourselves and one another accountable. We embrace and value our differences. We make residents, employees and guests feel important. We ask "Is there anything else I can do for you?" We maintain high levels of professionalism, both in conduct and appearance, at all times. We pay attention to details.