HR Specialist - Employee Relations & Labor Law Compliance

Job Purpose

Responsible for employee relations cases, labor law compliance, and end-of-service calculations across UAE, KSA, and Jordan.

Key Responsibilities

Employee Relations

• Handles employee relations cases including grievances, misconduct, and workplace disputes: gathering information, conducting meetings with employees and managers, and documenting findings.
• Prepares investigation reports and complete case documentation for each ER case.
• Handles contested exits and high-risk cases, ensuring the documentation trail is complete and accurate.
• Follows up on labor complaints filed with MOHRE , KSA labor offices , and the Jordanian Ministry of Labor , and prepares the required responses and documentation in coordination with legal counsel.

Labor Law Compliance

• Provides guidance on UAE , KSA , and Jordan labor law requirements (contracts, probation, notice periods, working hours, leave entitlements, termination grounds).
• Monitors changes in labor legislation and regulations ( MOHRE , HRSD/Qiwa , Jordan MoL ) and recommends the required actions.
• Reviews employment contracts and HR policies for compliance across the three countries and flags any risks.
• Prepares and maintains country-specific compliance reference guides (probation rules, notice periods, EOS formulas , leave entitlements).

End of Service & Gratuity

• Prepares EOS and gratuity calculations for terminations, layoffs, and complex or disputed cases in line with each country's labor law.
• Reviews EOS calculations for accuracy before submission to payroll.
• Maintains updated EOS calculation templates per country and audits past settlements when required.

Government & Regulatory Support

• Prepares labor authority correspondence, filings, and notifications related to disciplinary actions and terminations.
• Supports government inspections and official requests with the required documentation.

Requirements

Qualifications & Experience

• 5–7 years of HR experience with a focus on employee relations and labor law compliance in the GCC ( UAE and/or KSA essential; Jordan a plus).
• Hands-on experience calculating EOS/gratuity under UAE , KSA , and Jordan labor laws.
• Experience handling labor complaints and disciplinary cases.
• HR certification ( SHRM , CIPD , SPHRi ) is a plus.