Office Administrator

Office Administrator

Position Type: Full-Time

Location: 241 37th Street, Brooklyn NY (Industry City)

Schedule: 10-6pm, M-F

Salary: $18-22/hr

Position Overview:

Sunset Park Community Services is seeking a reliable, compassionate, and organized Office Administrator to join our team. The Office Administrator serves as an important first point of contact for clients, families, providers, and community partners and plays a key role in ensuring the clinic operates smoothly and efficiently.

The ideal candidate will be professional, welcoming, detail-oriented, and eager to support their community!

Responsibilities:

Front Desk & Client Support

• Greet clients and visitors in a warm, professional, and welcoming manner.
• Answer and direct incoming phone calls and respond to client inquiries.
• Schedule and coordinate client appointments, providing appointment reminder calls, texts, or other outreach to clients.
• Monitor the clinic's fax and ensure documents are routed to the appropriate staff members.
• Maintain organized administrative records and correspondence.

Insurance & Payments

• Check client insurance eligibility and assist with identifying insurance-related issues.
• Collect copayments and other applicable client payments maintaining accurate payment records.

Community Outreach

• Assist with developing and maintaining relationships with community organizations, referral sources, and other partners.
• Distribute outreach materials and represent the clinic professionally at community events and activities.

Staff Recruitment & Administrative Support

• Assist with staff recruitment and onboarding activities, including posting job openings, coordinating interviews, and communicating with candidates.

Qualifications:

• College degree preferred, High School diploma or equivalent required.
• Experience with an EMR/EHR system is preferred.
• Interest in mental health or healthcare is preferred.
• Bilingual preferred
• Dependable, punctual, and able to work effectively as part of a growing team.