Quality Manager

Quality Manager

Our St. Paul, MN manufacturing client is looking to hire a Quality Manager. This Quality Manager would provide management for the Quality Management System (QMS) and regulatory compliance programs Support the goals and vision by providing support to the team through statistical information & solutions for quality improvements. Job encompasses all functions that will lead to supporting the company goals and objectives. Manage and improve the day-to-day quality related activities on site to ensure products are safe, compliant, and meet or exceed customer expectations. Supervise the production process to ensure all products meet consistent standards. The best fit for this position enjoys getting hands-on with our production processes and leading a team of quality-focused people. We have a small quality team now, and need the right person to help the team and our quality culture grow!

Job Qualifications:

• Manage all compliance/certification & QMS programs to include: ISO, REACH, RoHS, Conflict Minerals, ITAR, Anti-Bribery, Anti-Corruption, Free Trade Agreement, Customer specified and other compliance as required
• Management and ongoing development of Quality Management System (QMS)
• ISO 9001 compliance, to include certification & maintenance
• Product quality management (Inspection, FAIs, Testing)
• Quality Manual, Internal Audits (System, proficiency training & schedule)
• Manage Supplier quality program (Supplier quality issues, Incoming part quality, Shelf-life management, Supplier audits, Supplier scorecards)
• Manage multiple Quality system functions including but not limited to: non-conforming events, identifying, root cause analysis & risk management
• Mentor, coach and develop the operational quality staff as a high performing team that adds value to the business
• Develop and implement quality control processes and tests, inspecting products at various stages, and writing reports documenting production issues.
• Manage and perform supplier and customer compliance/RMA documentation through development of robust reporting and resolution systems & methodologies for both internal/external quality concerns.
• Build a strong team through coaching, mentoring, specific training, and performance evaluations
• Develop standardized production, quality, and customer-service standards
• Identify potential risks before they become a problem, focusing on root cause analysis and preventative action
• Implement methods to inspect, test and evaluate products and production equipment
• Ensure all products adhere to quality standards
• Prepare reports by collecting, analyzing, and summarizing data
• Develop, monitor, and report on quality and business metrics
• Work according to deadlines for the delivery of products
• Identify non-compliant product and investigate quality issues to determine root cause and subsequent corrective actions
• Deploy ISO systems to other areas of the business
• Drive year over year improvements in key operational quality metrics such as PPM, COPQ and supplier quality
• Collaborate to develop tools for implementing creative solutions for system & process solutions
• Work collaboratively with teammates to support continuous improvement activities with the QMS and business in general

Education and Experience Required:

• Degree in Engineering or related field
• Knowledge of SPC and other database Quality tools
• 7+ years in a quality assurance position with hands-on experience
• Experience implementing and maintaining ISO 9001 standards
• Previous experience in a manufacturing environment
• Experience maintaining external regulatory compliance (i.e. RoHS, REACH, etc.