Bilingual Case Management Analyst - Field

Coordinate care to support optimal member health outcomes Provide member education and facilitate access to appropriate healthcare services Use care management tools and data analysis to assess member needs and identify risks Develop and implement effective care plans Collaborate with internal teams, providers, and external resources to address barriers Ensure services align with member benefits Promote member engagement, informed decision-making, and healthy behavior changes through communication, coaching, and motivational techniques Monitor care plan progress Document activities Ensure compliance with regulatory standards, company policies, and quality management guidelines Requirements Bilingual (English & Spanish) required Must successfully pass both verbal and written language assessments Must have reliable transportation Must be willing and able to travel up to 75% of the time Must reside in Miami-Dade County, FL within zip codes 33186, 33177, 33187, 33185, or 33176 At least 1 year of experience in a behavioral health or long-term care setting Proficiency in Microsoft Office Suite and computer use Bachelor's Degree or non-licensed Master's level clinician required Degree in behavioral health, human services, psychology, social work, or marriage and family counseling Ability to multitask, prioritize, and adapt in a fast-paced environment Core Competencies Demonstrates expertise in care coordination, member education, and the development of effective care plans while ensuring compliance with regulatory standards. Proficient in data analysis and communication techniques to promote member engagement and healthy behavior changes. Highest-signal resume keywords Bilingual (English & Spanish) Care Management Tools Data Analysis Behavioral Health Experience Microsoft Office Suite Proficiency Hard Skills Care Coordination Care Plan Development Data Analysis Member Education Regulatory Compliance Motivational Techniques Documentation Risk Identification Behavioral Health Knowledge Multitasking Soft Skills Communication Coaching Adaptability Prioritization Collaboration Certifications & Qualifications Bachelor's Degree Non-Licensed Master's Level Clinician Industry Keywords Healthcare Services Member Engagement Quality Management Guidelines Long-Term Care Human Services #J-18808-Ljbffr Jobtailor