Retail Sales Associate

Retail Sales Associate

The Retail Sales Associate has the opportunity to develop great relationships with repeat customers while informing first-time visitors of everything we have to offer. This role is responsible for enhancing the customer experience and generating sales across all War Memorial retail operations.

Essential Duties & Responsibilities

• Process sales on point-of-sale system and maintain accuracy of cash drawer
• Greet and assist guests with a friendly, professional demeanor
• Assist guests with purchasing decisions across all retail offerings
• Assist with fitting guests in hockey and figure skating equipment and finding correct sizes
• Sharpen skates and repair equipment as needed
• Maintain pro-shop as merchandised and ensure all retail areas remain clean and organized
• Apply names and numbers to jerseys using heat press
• Additional projects, tasks, and events as assigned

Qualifications

• Retail experience required
• Familiarity with hockey and figure skating equipment fittings, repairs, and sharpening preferred
• Familiarity with operating a point-of-sale system
• Highly organized with the ability to multi-task in a fast-paced environment
• Self-starter with a high degree of enthusiasm and ability to work well under pressure
• Strong interpersonal and communication skills

Position Type / Expected Hours of Work

This is a part-time, non-exempt (hourly) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.