Loss Prevention Officer I

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! Responsibilities Supervise and monitor access system, intrusion/fire alarms, emergency phones, and CCTV system. Manage all incoming telephone communications from the complex and communicate emergency information to DC Security. Maintain an activity log documenting all information relevant to tasks performed. Review all shift paperwork for completeness and accuracy, and properly file all shift paperwork. Maintain records and create access for the complex card access system. Conduct maintenance audits of security equipment (CCTV, alarm systems, etc.). Assist with security investigations and provide detailed information to DC Management regarding card access and CCTV video. Document all Loss Prevention activities at the gates/lobbies as required by established Loss Prevention procedures. Complete incident reports to document Security Loss Prevention related issues and forward reports to Security Management/Supervision for follow-up. Responsible for emergency notification to Police and Fire departments and dispatch security personnel for emergency response. Monitor Yard Management System (PINC) and make needed adjustments. Monitor and adjust all inbound and outbound complex traffic, using Google tools. Answer telephone calls, tactfully handle inquiries, and transfer to the appropriate party. Perform other related duties as assigned. Qualifications Customer Service experience required. Proficient computer skills including Microsoft Office and Security CCTV systems. Ability to work independently or through a situation in the absence of the Loss Prevention Supervisor. Sound judgment in decision making and problem solving. Strong conflict resolution skills. Ability to work effectively with all levels of associates and management. Strong interpersonal skills. Ability to lead and influence others. High degree of initiative; proven team player, excellent customer service. Excellent written and verbal communication skills. Must be able to manage confidential information. Must be able to multitask. Benefits Competitive wages paid weekly. Access to up to 50% of earned wages before payday through partnership. Associate discounts. Health and financial well‑being benefits for eligible associates (Medical, Dental, 401k, etc.). Time off (vacation, holidays, sick pay). Eligibility requirements apply. Quarterly bonus may be available for eligible associates. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. Responsibilities, duties, and skills may vary within store and/or from store to store, and the official job description will be provided during the application process. Equal Opportunity Statement Albertsons is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity or expression, sexual orientation, or any other basis prohibited by law. The Company will consider qualified applicants with arrest and conviction records consistent with state and local law. #J-18808-Ljbffr