Store Director

Job Summary As the Store Director, you are accountable for every aspect of your retail store performance. You ensure that the store is driving a profitable business while focusing on genuine connections with customers that build loyalty and efficient operations. You’ll hire new talent while training and developing your existing team to make sure everyone is contributing to their highest potential. You’ll foster an inclusive work environment where everyone has a shared vision for driving the business and a sense of belonging. What You'll Do Lead your team and drive the business while maximizing profitability. Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns. Manage store operations, systems, and technology while ensuring accountability. Recruit, train, and develop the best talent to build a diverse team that reflects the communities you serve. Partner with the District Manager and leadership team to create a collaborative working environment for all associates. Ensure the team is always on track to exceed goals and provide best-in-class customer service. Provide feedback to the District Manager and relevant partners to influence curated product assortment and visual merchandise in store. Who You Are 5+ years of full-time retail management experience; Store Director experience is a plus. Passionately support our brand, customers, and teams. Stay up-to-date with current fashion trends and industry developments. Embrace teamwork, flexibility, and courtesy while executing tasks. Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills. Have scheduling flexibility, including nights, weekends, and holidays. Must be able to bend, reach, stretch for product, lift, carry, and move at least 40 pounds (18 kilograms). Perks and Benefits Competitive base pay and bonus programs. Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell. Competitive paid time off (PTO) plan, including paid holidays. 401(k) plan with company matching donations. Medical, dental, prescription, vision, and life insurance. Entertainment, travel, fitness, and mobile technology discounts. Equal Employment Opportunity We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law. We make no discrimination, harassment, or intimidation in our offices, stores, or distribution centres. Any behaviour or acts that violate this policy will result in disciplinary action up to and including termination. #J-18808-Ljbffr Factory Stores H.F.D. No. 55, Inc.