Sr. Manager, Hybrid Infrastructure (PPM Solutions)

The Senior Manager, Product & Partner Management drives profitability and revenue through the integration and development of programs and business plans for product and partners within the CDW portfolio. The incumbent evaluates, creates, executes, and measures opportunities around the CDW product, services, and partner mix. This role aligns CDW and assigned partners’ marketing plans, owns, manages, and develops all assigned key partner relationships, and works closely with segment sales, ITS and PPM leaders to develop customer segment focus strategies. Responsibilities Responsible for $1.5B or more in revenue. Own and maximize PCM – Partner Controllable Margin for assigned categories (over $200M in PCM). Manage, direct, and lead multiple top‑10 partners with impact to the business. Attend executive meetings and special projects as requested by Senior Leadership. Provide direction to Category Managers and partner with them to properly onboard them. Establish pricing strategies, monitor competitive activity, oversee product information, and identify customer needs. Own the customer experience on cdw.com for responsible product categories and partners. Oversee the development of marketing plans for solution services and product portfolio. Maximize revenue, profit, and vendor co‑op for specific product categories through strategic planning and marketing. Lead, manage, and interface with partners to develop or enhance the marketing of products or services. Lead and direct merchandising activities. Oversee and direct plays and programs on the Portfolio Management team within Marketing. Assess and understand competitive landscape and adjust strategies as needed. Lead a team that manages SKUs per services & product categories. Identify emerging technologies and industry trends within the category and adjust the plan accordingly. Lead, performance‑manage, and develop coworkers, building a strong talent pool for succession planning. Act as an escalation point and liaison between the vendor and CDW. Lead and engage with Purchasing to help forecast sales, assist with promotional buy‑in opportunities with partners, and communicate shifts in market pricing to help with buying decisions. Lead PPM Manager communication meetings monthly and communicate best practices across PPM. Approve content for respective manufacturer ads as needed. Create, maintain, and execute an annual business plan. Lead efforts to increase customer and account manager penetration for their category(s). Travel 30% of the time. Lead cross‑departmental collaboration directly aligned to driving corporate strategies. Engage with brand teams to develop services plans aligned to Mission Forward. Partner with compliance, contracts, and legal key stakeholders to adhere to corporate compliance guidelines and best practices. Qualifications Bachelor’s Degree in Business, Information Technology, Marketing, or a related field. 6 years of product management, marketing, supply chain, sales, or finance experience. 3 years of team management experience. Proven track record in services product management/marketing of a product line(s). Strong cross‑functional team skills. Strong strategic and executional leadership. History of balancing competing priorities and adapting to changing needs while meeting deadlines. Demonstrated financial and analytical skills. Excellent verbal and written communication skills with the ability to effectively interact with stakeholders at all levels. History of building and maintaining productive working relationships. Strong conflict resolution skills with the ability to be persuasive and hold partners and coworkers accountable. Proficient in Microsoft Office applications. Demonstrated ability to master a product portfolio. Pay range: $143,000 – $199,800 depending on experience and skill set. Annual bonus target of 15% subject to terms and conditions of the plan. Benefits overview: Salary ranges may be subject to geographic differentials. CDW is committed to being an AI‑fluent organization. As a leader, you will champion and be accountable for our vision of becoming an AI‑fluent organization, guiding others in building confidence and capability with AI tools and practices while promoting openness to experimentation and shared learning. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other basis prohibited by state and local law. #J-18808-Ljbffr