Marketing & Social Media Coordinator

Job Description

Job Description

Unlock your potential at The Essex Resort & Spa!

Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.

Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family.

Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life.

At The Essex, hospitality isn't just a profession—it's a passion for creating memorable experiences that exceed expectations. Join our team and be part of a vibrant community dedicated to providing unparalleled service and genuine warmth to every guest who walks through our doors. With a commitment to excellence and a culture that values teamwork and personal growth, The Essex offers an exciting opportunity to make a meaningful impact in the world of hospitality.

Essential Functions:

• Manage and execute social media content for The Essex Resort & Spa, Essex Kitchen, The Essex Experience, and Double E.
• Create, schedule, and publish engaging social media content across multiple platforms.
• Capture photo and video content showcasing hospitality, dining, spa, retail, entertainment, and special events.
• Monitor social media channels and respond to guest inquiries and engagement in a timely manner.
• Maintain the content calendar and organize marketing assets.
• Coordinate donation requests and sponsorship fulfillment.
• Assist with the creation and updating of marketing materials, including menus, signage, flyers, and Canva-based graphics.
• Support marketing campaigns, events, and promotional initiatives while maintaining brand standards.

Marginal Functions:

• Assist with on-property photo and video shoots.
• Support marketing events and community outreach initiatives.
• Perform other marketing and administrative duties as assigned.

Education:

• Associate or bachelor's degree in Marketing, Communications, Graphic Design, Hospitality, or a related field preferred.

Knowledge, Training, & Skills:

• Experience managing business social media accounts (professional experience required; personal social media experience alone is not sufficient).
• Strong photography and short-form video creation skills.
• Proficiency in Canva is required. Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, etc.) is nice to have!
• Excellent written and verbal communication skills.
• Basic graphic design and copywriting skills.
• Strong organizational skills with ability to manage multiple projects and deadlines.

Work Experience:

• Minimum of 1-2 years of professional experience in marketing, social media, communications, or related fields.
• Hospitality, tourism, retail, or lifestyle brand experience is preferred.

Why Join Us?

This is an exciting opportunity to make a tangible impact at two of Vermont’s premier destinations. You’ll work in a supportive and creative environment where your ideas are valued, and you’ll help shape the way our brands connect with the community.

Benefits:

At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally.

Employees classified as full-time year-round are entitled to participate in the following benefits after they have met the eligibility requirements:

• Medical Insurance (with Employer contribution).
• Dental Insurance (with Employer contribution).
• Vision Insurance.
• Life & Disability Insurance (Employer paid).
• Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren) (supplemental – paid by employee).
• Medical Care Flexible Spending Account.
• Dependent Care Account (for Daycare, elderly care or other dependent care).
• Short- and Long-Term Disability Insurances.
• Accident Insurance.
• Critical Illness Insurance for employee and spouse/domestic partner.
• Paid Time Off.
• Bereavement Time.

All employees at least 21 years of age or older, regardless of status, are eligible to participate in our 401(k) plan with Employer match after 1 year of employment.

Property Benefits:

Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides.

On Property Discounts:

• Restaurant.
• Spa (on treatments and products).
• Essex Kitchen.

Other Discounts:

• Memberships to The Edge Sports & Fitness.
• Stays at the hotel for employee, friends and/or family.
• Movie tickets to Essex Cinemas.
• Essex Experience (varies by business).
• Stays at other New England Inns & Resorts as part of the NEIRA program.
• Ski passes to Smuggler’s Notch & Sugarbush/IKON.

Other Benefits:

• Complimentary use of the on-site fitness center.
• Complimentary use of the on-site Tennis courts.
• Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age).