Catering Sales Manager - The Henry Hotel, Dearborn, MI

Job Description

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Catering Sales Manager for The Henry in Dearborn, MI.

The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Our lobby, guest rooms, and event spaces feature a thoughtfully curated selection of contemporary art, stunning chandeliers, and bold color accents that set an unmatched atmosphere of modern luxury. The hotel offers a variety of amenities, including pet-friendly accommodations, complimentary Wi-Fi, and a sparkling indoor pool, ensuring an exceptional stay in Dearborn, MI.

Benefits of Being The Henry Ambassador:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Employee Assistance Program
• Career Growth Opportunities
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave

Annual salary range: $55,000.00 - $70,000.00

Job Purpose:

• Meet and exceed revenue goals through new business development and growth of existing accounts.
• Achieve a minimum of 90% productivity goals and 100% activity goals set by management.
• Focus at least 90% of work time on revenue-generating sales activities.
• Execute a results-driven direct sales program aligned with departmental budgets and marketing plans.
• Conduct high-value sales calls targeting top revenue opportunities.
• Travel locally for client meetings and site visits (valid driver’s license and reliable transportation required).
• Maximize revenue from existing clients by identifying growth opportunities.
• Proactively capture competitor business through networking, research, and market intelligence.
• Generate referrals from current clients and follow up on all leads within 48 hours.
• Maintain a targeted account “hit list” to drive consistent pipeline growth.
• Prospect for new business through outreach, telemarketing, and innovative strategies.
• Apply yield management principles to negotiate profitable room rates and event space agreements.
• Optimize revenue while maintaining a win-win approach with clients.
• Build strong relationships through consistent, professional, and ethical communication.
• Maintain an organized and accurate client management system (CRM/files).
• Develop detailed customer profiles and maintain follow-up (trace) systems.
• Respond promptly and efficiently to all client inquiries and needs.
• Continuously research market trends, competitors, and territory opportunities.
• Leverage insights to position the hotel’s strengths and increase market share.
• Represent the hotel and company with integrity, professionalism, and a service-first mindset.
• Maintain a polished, business-appropriate appearance at all times.
• Foster positive communication and teamwork across all hotel departments.

Qualifications and Requirements:

• High School diploma /Secondary qualification or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards preferred.
• College Degree preferred.

This job requires the ability to perform the following:

• Strong sales, negotiation, and closing skills.
• Ability to manage multiple priorities and meet deadlines.
• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to build and maintain internal and external relationships.
• Highly organized with strong time management skills.
• Receptive to coaching, feedback, and ongoing training.

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

The Henry Hotel is an Equal Opportunity employer. The hotel complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. The Henry is committed to a policy of non-discrimination and is dedicated to providing a positive discrimination-free work environment.