General Liability Technical Specialist (Claim Litigation)

What Is the Opportunity? Be the hero in someone’s story. As a Technical Specialist, you handle complex, high‑exposure General Liability claims. You will leverage your background in claims management, investigative techniques, coverage evaluation, and settlement negotiation to ensure timely, fair, and cost‑effective resolution of claims. What Will You Do? Independently manage a caseload of General Liability claims. Conduct thorough investigations, including policy review, liability assessment, damage evaluation, and compliance with applicable laws and regulations. Analyze and interpret insurance contracts, endorsements, and exclusions to determine applicability. Maintain detailed, accurate claim documentation and comply with internal protocols and regulatory requirements. Coordinate with internal teams, legal counsel, and external parties as needed. Provide guidance and mentorship to Claim Reps and Claim Rep Trainees, sharing knowledge and best practices to foster their development. What Will Our Ideal Candidate Have? Bachelor’s Degree. Five years of experience in insurance claims, preferably General Liability claims. Experience with claims management and software systems. Strong understanding of insurance principles and terminology. Strong analytical and problem‑solving skills. Proven ability to handle complex claims and negotiate settlements. Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants. Must Have Two years of bodily injury liability claim handling experience or comparable litigation claim experience. What Is in It for You? Health insurance for employees and eligible family members from day one. 401(k) matching up to 5% of eligible pay. Pension plan fully funded by Travelers. Minimum 20 days paid time off annually plus nine paid company holidays. Wellness program with tools, discounts, and resources. Volunteer encouragement, matching gift program, and volunteer rewards. Equal Employment Opportunity Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit from numerous ways from our differences. #J-18808-Ljbffr