Receptionist
ODD Fellows Home of Massachusetts
Job Description
Job Description
Job description
Essential Functions, Duties, and Responsibilities:
Perform all duties and responsibilities with a positive attitude.
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly.
Greet guests and visitors in a professional and courteous manner and directs them accordingly.
File correspondence.
Record and type employees/families meal charges.
Type correspondence as needed.
Coordinate front desk activities.
Maintain the front desk in a neat and orderly manner.
Respond to emergency situations by contacting appropriate party; 911, fire department, police, etc.
Attend required in-service training sessions and orientations.
Respond to residents' needs in a courteous manner.
Update the communication logbook on a regular basis.
Maintain community brochures and stock.
Shifts Available:
Monday - Friday
7AM-3PM
QUALIFICATIONS
Must have knowledge of basic telephone reception systems and techniques.
The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residents in a professional manner.
The ability to respond calmly to emergency situations is essential.
The ability to communicate in English both orally and in writing is essential.
Focused and dedicated to provide excellent customer service
Must be Vaccinated with the Booster shot completed
*All applicants are required to pass a background check including CORI
Great Place to Work - Great Benefits!!
Affordable health benefits –
Generous PTO packages
403b
Competitive salary
Life insurance & accident
A comprehensive, outstanding benefit package including generous vacation, holiday pay, health, dental, vision insurance with employer contribution and reimbursement.
Health, Dental and Vision eligibility at 24 hours.
Free onsite parking
Employee Referral Bonuses*
This is an excellent opportunity to grow your skills while making an immediate impact and contribution to our facility and the lives of our patients. If you have a passion for your work, you are strongly encouraged to apply.
*Salary rate is commensurate with experience.
$18 - $20 per hour
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