Assistant Manager, Operations

The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers. In this role, you will: Understand Operations’ daily goals and needs Proactively plan for all operational processes, appropriately scheduling and training associates Open and close operational procedures of the warehouse Manage supply inventory and supply replenishments Monitor quality control of the inbound, outbound, verification, and support processes Create and maintain clear and accurate operations documents/procedures for reference purposes Track and troubleshoot order issues Be an ambassador of GOAT’s Core Values Assist in maintaining GOAT standards and promoting a positive on-site culture Inspire employees and invest in their growth and development We are looking for: 2-5 years experience managing a team in an operational setting Must be analytical, possessing the ability to recognize issues and assess productivity Excellent written and verbal communication skills, ability to transfer his/her views onto others Highly organized individual with demonstrated attention to detail, and ability to train others A quick learner, a self-starter, and willingness (and ability) to handle the pressures of an increasing level of responsibility Knowledge of and love for sneakers is a plus, including familiarity with industry trends and resources Availability and willingness to work extended hours, including weekends and holidays, during peak periods to meet business demands Must be able to lift and move boxes (up to 35 pounds) The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”. Hiring Range: $75,200 - $94,000 USD #J-18808-Ljbffr