Performance Load Test Analyst

Performance Load Test Analyst

Location: Middletown PA - Remote Position w/ occasional travel*

Position Type: Contract

Complete Description:

• SDLC & Quality Governance
• Follow PTC SDLC and quality governance processes to ensure performance readiness across all UBOS releases.
• Define performance testing strategy scope workloads non-functional requirements and acceptance criteria.
• Performance & Load Testing Execution
• Design and execute performance load stress endurance and scalability testing using NeoLoad across UBOS components including:
• SAP BRIM (Convergent Charging Convergent Invoicing FI-CA Subscription Billing)
• SAP Convergent Mediation (CM) for high-volume tolling and event mediation processing
• SAP S/4HANA and supporting SAP modules
• SAP Datasphere for analytics reporting and data integration performance validation
• CRM applications (Dynamics CE customer service and case management workflows)
• Middleware and integration layers (APIs batch interfaces event-driven integrations)
• Customer-facing channels (web portals mobile applications IVR chatbot)
• Simulate real-world enterprise workloads including tolling transactions mediation events billing cycles payment processing CRM interactions analytics queries batch jobs and peak-volume scenarios.
• Validate system behavior under concurrent users high-volume API traffic batch processing and large-scale SAP financial operations.
• Execute end-to-end performance testing of integrations between CRM and SAP systems including:
• CRM SAP (billing requests account updates case-driven transactions)
• SAP CRM (financial updates invoice status customer data synchronization)
• Validation of synchronous and asynchronous integration patterns APIs message queues and batch interfaces
• Monitoring Analysis & Reporting
• Monitor performance metrics including response times throughput error rates resource utilization and system saturation points.
• Analyze test results across SAP CRM integration analytics and infrastructure layers to identify bottlenecks.
• Prepare detailed performance test reports dashboards and executive summaries with clear go/no-go recommendations.
• Tooling & Automation
• Develop maintain and execute performance test scripts using NeoLoad (required).
• Perform API integration and data-pipeline performance testing using NeoLoad capabilities.
• Integrate NeoLoad tests with CI/CD pipelines where applicable.
• Establish performance baselines and support release-to-release benchmarking and regression analysis.
• Collaboration & Delivery Support
• Support Journi SIT UAT PI cycles Show-backs Go-Live and Hypercare with performance validation.
• Promote performance testing best practices and continuous improvement across UBOS programs.
• General Duties
• Fully document all created work associated with this position including technical and functional designs and diagrams test plans test scripts impact analysis reports lessons learned best practices for others to follow plus any other documentation as required by the Commission. This documentation shall follow the format and / or templates as instructed by the Commission.
• Adhere to and follow all The Commission standards policies and procedures.

Minimum Experience/Skillset:

• 8 years of overall IT testing experience.
• 4 years of hands-on performance/load testing experience.
• Strong hands-on experience with NeoLoad (required).
• Experience testing enterprise-scale applications with high transaction volumes.
• Experience testing SAP systems CRM platforms analytics platforms and complex enterprise integrations.
• Strong understanding of:
• Load stress endurance and scalability testing
• API and middleware performance testing
• Batch mediation analytics and asynchronous processing validation

Preferred / Additional Skills:

• Experience with SAP environments (SAP BRIM S/4HANA ECC).
• Experience with SAP Convergent Mediation (CM)
• Experience with SAP Datasphere
• Experience testing CRM SAP bi-directional integrations
• Experience testing CRM-to-ERP integrations.
• Experience with tolling transportation or public-sector systems.
• Experience with cloud or hybrid infrastructure performance testing.

Required skills:

• Overall IT testing experience. Required 8 Years
• Hands-on performance/load testing experience. Required 4 Years
• Strong hands-on experience with NeoLoad Required
• Experience testing enterprise-scale applications with high transaction volumes. Required
• Experience testing SAP systems CRM platforms analytics platforms and complex enterprise integrations. Required
• Bachelors degree in Computer Science Information Systems Engineering or related field. Required

Required Skills:

performance/load testingNeoLoadtesting SAP systemsCRM platforms(SAP BRIM S/4HANA ECC).SAP DatasphereCRM SAP bi-directional integrationsCRM-to-ERP integrations