Administrative Assistant, Technology

Lockhart ISD MissionThe mission of Lockhart Independent School District is to cultivate innovative learners and empower bold leaders who are prepared for a future yet to be imagined.Lockhart's LeadersAcross Lockhart ISD, each of our leaders are guided by three core themes embodied in our leadership definition and their corresponding behaviors:Having a Lock"heart" for People which is focused on developing one's relational capacity;Unlocking Potential which is centered on the development and empowerment of both the self and others; and,Being Locked on Excellence which means that every person will have a relentless pursuit for resultsPrimary PurposeProvides secretarial and administrative services to the Technology Department.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. There may alternatives to the qualifications as the District may find appropriate.Education/Certification:• High school diploma or GED• Intermediate clerical training courses or demonstrable secretarial skills• Good computer skills a mustSpecial Knowledge/Skills:• Proficient skills in typing, word processing, and file maintenance• Phone etiquette with professional level telephone and verbal communication skills a must Excellent organizational, communication, and interpersonal skills• Ability to operate a computer at a proficient level• Ability to work as part of a team• Requires professional and courteous demeanor with public and co-workerExperience:• Two years or more of clerical experienceMajor Responsibilities and Duties:Prepare written correspondence, forms, schedules, or reports using personal computerMaintain technology calendar of events.Track all software materials and licenses, performing routine inventories and filingSchedule meetings and appointments and maintain calendar for supervisorAssist students, teachers, and parents as needed.Receive incoming calls, take reliable messages, and route to appropriate staff.Perform routine bookkeeping tasks including simple arithmetic operations to maintain budget records.Prepare and process purchase ordersReceive, store, and issue supplies and equipment.Maintain inventory of fixed assets, equipment, and supplies.Receive phone calls and work cooperatively to assist end-users to resolve problems and use software and hardware. Communicate with software and hardware vendors to resolve end-user problemsCommunicate with network manager to detect and resolve end-user problems.Process technology-related work orders and reassign priority to work orders.Analyze and identify trends in issue reporting and devise preventative solutionsHelp with resetting passwords, voicemail pins and enabling accountsUploads students accounts for applicationsHelp provide training district wideSupervisory Responsibilities:None.Mental Demands/Physical Demands/Environmental Factors:Tools/Equipment Used: Standard office equipment including personal computer and peripheralsPosture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twistingMotion: Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching Lifting: Frequently lifting up to 10 pounds; occasional light lifting and carrying (up to 50 pounds)Environment: Characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Mental Demands: Work with frequent interruptions; maintain emotional control under stressThis document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.