Cashier - PT

Virgin Hotels Chicago

YOUR MISSION (The Job Description):

This position is responsible for performing varied cashier and player services functions in a pleasant, efficient, and honest manner.

THE NITTY-GRITTY (The Essential Job Duties):

Cash checks, cashier's checks, coins, and chips for guests and Team Members
Handle large amounts of money, accounting for total funds received throughout the day and at the end of each day
Exchange foreign currency for guests
Perform numerous telephone functions to and from central credit, other casinos, and departments within Virgin Hotels Las Vegas
Maintain accountability over a cashier drawer
Balance bank at end of shift
Perform all duties in a confidential manner. Is knowledgeable and adheres to Title 31
Encourage guests to use the Cherry rewards and loyalty card, which entails explaining how to use the card as well as the advantages of its use
Effectively explain complimentary structure and how to qualify for different levels of comps
Issue comps based upon qualified play
Maintain database by updating guest records and flag duplicate accounts
Assist coordination of all Cherry promotions and slot tournaments
Maintain and inventory Cherry merchandise and supplies
Distribute promotional material per promotion guidelines
Protect company assets and comply with regulatory and monetary policy guidance
Perform other duties as assigned

WHAT IT TAKES (The Qualities We Look For)

Great collaborators with the ability to create excellent working relationships across the group. Collaborative approach with all departments
Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
Effective communication and presentation skills to all levels of management
Ability to think freely and approach all issues with a completely fresh approach
Ability to anticipate needs and over-deliver wherever possible
Candidates must think on their feet and use their initiative to solve problems and deliver solutions
Excellent customer relations, communication, presentation and organization skills of utmost importance
Able to change direction and work on multiple project aspects at once
Enthusiastic, passionate, able to inspire and motivate others
Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high quality and brilliant customer service

MUST HAVE'S

Use computer keyboard, 10-key, calculator, Jetsort machine, currency counting equipment etc.
Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.
Perform basic mathematical functions
Qualifications are typically acquired through two months of on-the-job training, or through related experience

THE WORKING CONDITIONS

Spend the majority of shift on the casino floor, and is subject to varying levels of crowds, sound, vibration, light (including flashing lights), and smoke, the severity of which depends upon guest volume
Retrieve and move coin bags and/or racks of chips which may weigh as much as 50 pounds throughout the entire shift
Effectively and efficiently move around the Cage
Stand for entire shift. Proper footwear is required
Communicate clearly in verbal and written English
Bend, squat and stretch in areas of limited space
Work in an environment that is subject to varying levels of cold, heat, smoke, light (including flashing lights), and sound
Must be able to work in a fast-paced, busy, and somewhat stressful environment, and maintain physical stamina and mental attitude while dealing effectively with guests and fellow Team Members
Ability to work a flexible schedule including nights, weekends, and holidays

VALUABLE TRAITS

50% logical / 50% creative / 100% AWESOME
Enjoy working with a team and alone as the situation dictates
Adaptive, Flexible!
Embody "great attitude"
Unwavering integrity and endless work ethic
Appreciate constructive feedback, as well as graciously providing the same
Tenacious and self-motivated

This is not an exhaustive list of duties, responsibilities, and conditions.

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*

Apply

Vacancy posted 3 days ago

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