Team Member

Job Description

Job Description

POSITION OVERVIEW:

The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.

SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greets guests with a smile while receiving orders and processing payments
• Prepares and packages food and drink products
• Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
• Maintains health and safety standards in work areas
• Unloads and stocks inventory items as needed
• Prompt and regular attendance on assigned shifts
• Follows Tim Hortons uniform and grooming standards and policies

QUALIFICATIONS AND SKILLS:

• Must be at least sixteen (16) years of age
• Comfortable working in a fast paced environment
• Ability to interact in a positive and professional manner with guests and coworkers
• Willingness to learn all areas of restaurant operations & work multiple stations
• Available to work evenings, weekends and holidays

BENEFITS:

• Weekly pay
• Meal discounts*
• Flexible schedules
• Leadership development programs
• Advancement Opportunities
• Paid time off*
• Medical, dental, vision & 401(k)*
• Recognition programs + performance-based incentives, and more 

*Benefits vary by location & eligibility.

$16.00 - $17.50 an hour

Actual pay varies based on experience, training, and location. Rates may differ due to state or local minimum wage requirements. Hourly Team Members are eligible for overtime according to applicable laws and RBI policies.

RBI and its subsidiaries use automated tools, including Artificial Intelligence, to enhance candidate experience, help review applications and support the hiring process. These tools support, but do not replace human decision-making.

About TIM HORTONS

Tim Hortons is one of North America's largest restaurant chains operating in the quick service segment. Founded as a single location in Canada in 1964, Tim Hortons appeals to a broad range of guest tastes, with a menu that includes premium coffee, hot and cold specialty drinks (including lattes, cappuccinos and espresso shots), specialty teas and fruit smoothies, fresh baked goods, grilled Panini and classic sandwiches, wraps, soups, prepared foods and other food products. Tim Hortons has more than 5,400 system wide restaurants located in Canada, the United States and around the world. To learn more about the TIM HORTONS brand, please visit the TIM HORTONS brand website at or follow us on Facebook, Twitter and Instagram.

About Restaurant Brands International (RBI)

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

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