Security Officer Full Time

Security OfficerProvides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills.Education: Bachelor's Degree Criminal Justice preferred. Can this role accept experience in lieu of a degree? Yes.Licenses and Credentials: Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Complete AVADE Workplace Violence Prevention Certification Levels I, II, III at in person MGB sponsored training within six months of hire.Experience: Experience in hospital, security/police, emergency medical or customer services is preferred.Knowledge, Skills and Abilities: Strong interpersonal communication and customer service skills. Ability to deal with and effectively deescalate anxious/stressed people and manage aggression. Works effectively both independently and in teams. Strong problem-solving skills. Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. Displays positive image, tact, and diplomacy, active listening, articulate. Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. Strong writing skills to provide and maintain documentation to support data. Intermediate computer skills: typing and use of database software.Work Location: One Hospital RoadWork Shift: Rotating (United States of America)Pay Range: $22.22 - $31.71/HourlyGrade: 5At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.EEO Statement: 1550 Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.