Senior 401K Specialist

Senior 401K Specialist We are excited to announce a full-time, Senior 401K Specialist opportunity! In this role, you will serve as a subject matter expert for the design, implementation, governance, and ongoing administration of qualified retirement plans (including 401(k) plans) and related programs. You will ensure operational excellence and regulatory compliance, and lead complex plan initiatives from design through execution. This position reports to the VP of Benefits and provides a high degree of autonomy. You will serve as a technical resource for retirement plan matters and may provide guidance, training, and informal leadership to team members. Responsibilities Serves as the senior subject matter expert for 401(k) plan operations, plan document provisions, and regulatory requirements (ERISA, Internal Revenue Code, Department of Labor guidance) to ensure compliant plan administration. Leads and coordinates annual compliance activities including ADP/ACP, Top Heavy, coverage, and other nondiscrimination testing; supports corrective action processes as needed in partnership with internal stakeholders and external providers. Consults with clients and internal partners on plan design strategy (eligibility, match/profit sharing, safe harbor features, auto-enrollment/auto-escalation) and oversights plan adoptions, amendments, restatements, and conversions to ensure timely and accurate implementation. Provides senior-level oversight of day-to-day plan administration, including review of data integrity, contribution processing, eligibility, vesting, and distribution events; performs and documents quality control/audit reviews to mitigate operational risk. Interprets and applies retirement plan regulations and plan document provisions to resolve complex issues, recommend process improvements, and provide clear guidance to clients, employees, and internal teams. Oversees plan audit coordination, third-party administrator and recordkeeper deliverables, and Form 5500 preparation/filing processes (including required schedules and supporting documentation), ensuring deadlines and quality standards are met. Provides escalation support for participant transactions and interpretations, including loans, hardships, Qualified Domestic Relations Order coordination, distributions, and required minimum distributions, ensuring accurate processing and appropriate documentation. Partners with internal leadership to support fiduciary governance processes, including preparation of materials for Investment/Retirement Plan Committee meetings, tracking action items, and maintaining required committee documentation. Develops and delivers advanced client and participant education and communication strategies (enrollment meetings, webinars, targeted campaigns), ensuring messages are accurate, compliant, and aligned with plan features and objectives. Manages complex client inquiries and vendor coordination with timely, professional communication; ensures appropriate prioritization, documentation, and resolution of issues. Analyzes plan metrics (participation, deferral rates, match utilization, asset and loan activity) and provides consultative reporting and recommendations to clients and internal partners to improve participant outcomes and plan success. Leads or supports retirement plan projects and continuous improvement initiatives (process redesign, controls, documentation, automation) to increase efficiency, reduce errors, and strengthen compliance. Collaborates with Marketing, Sales, and Benefits teams to support client growth and retention by aligning retirement plan communications, enrollment strategies, and service delivery with broader client needs. Maintains accurate, timely documentation and records for all plan-related activities and follows established company policies and procedures. Working knowledge of retirement plan service models and vendor ecosystems (recordkeepers, TPAs, auditors, ERISA counsel, investment advisors) and the ability to manage deliverables and service issues effectively. Advanced knowledge of qualified retirement plan administration and compliance, including ERISA, IRS/DOL requirements, plan document interpretation, and fiduciary best practices. Ability to analyze complex data, testing results, and operational trends; develop practical recommendations and corrective actions; and explain outcomes clearly to both technical and non-technical audiences. Strong attention to detail and ability to independently prioritize work, manage multiple deadlines (testing, audit, Form 5500, conversions), and maintain high quality standards. Attributes We Seek Bachelor’s degree in finance, business, human resources, or related field; equivalent combination of education and experience may be considered. Five plus (5+) years of progressive experience in 401(k)/qualified retirement plan administration, including plan design support, compliance testing, and audit/Form 5500 coordination. Preferred: industry credentials such as QKA, QPA, CPFA, or other relevant retirement plan designations; experience supporting fiduciary/committee governance and complex plan conversions. Working knowledge of retirement plan service models and vendor ecosystems. Advanced knowledge of qualified retirement plan administration and compliance. Competitive Benefits Health Insurance: zero cost for employee coverage and one‑hundred‑ninety‑five dollars a month for family. Dental and Vision Insurance. Short Term Disability and Term Life Insurance at no cost to the employee. Long Term Disability and Voluntary Term Life Insurance. Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance. 401(k) Retirement Plan with 100% match of the first 4% employee contribution, immediately vested. Employee Assistance Program at no cost. Flexible Spending Accounts for Medical and Dependent Care Reimbursement. Health Savings Account funded by company. Paid time off and holiday pay. Education reimbursement. PTO cash out. Tickets at Work. Access to Alero Financial. Employee and client referral bonus programs. Equal Opportunity Employer - FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy‑related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. #J-18808-Ljbffr