Program Manager

Program ManagerClassification: Full-Time, ExemptDepartment: Civic Leadership DevelopmentWork Modality: In-person, onsiteReports to: Director of ProgramsTravel Requirements: Periodic travel may be required for training or business purposes.Job Purpose: The Program Manager is responsible for executing events, speaking engagements and programs hosted virtually, offsite and in-person at the Kansas Leadership Center Conference Center. This position will include overseeing execution tasks including timeline management, technical production, program design, contractor expectations and partner relationship support across the Civic Leadership Development Unit.Who We Are Looking For:The Kansas Leadership Center seeks an experienced program manager to join its Civic Leadership Development unit. This role will work closely with the Director of Programs and other key staff to execute core and custom leadership development programs and speaking engagements ensuring deliverables fall within the applicable scope and budget.This opportunity is for a detail-oriented, self-starter who has great customer service and communication skills as well as experience with project management. The ideal candidate will have exemplary organizational and time management skills and the ability to thrive in a highly collaborative, team-based environment. This role must interact seamlessly across a broad range of individuals including staff, funding partners, and external stakeholders. In addition to being flexible and a team player, this individual should be confident in their abilities but always looking to learn more. A passion for creating healthier Kansas communities and/or a desire to embody the ideas taught by the Kansas Leadership Center is also essential.Job Responsibilities:Serve as a member of the Programs Team, working closely with the Director of Programs to manage and provide support for assigned programs and events as needed to ensure excellence in program delivery and participant experienceWork closely with appropriate directors and teams to support efforts including but not limited to KLC Core and Custom Leadership Development Programs, Speaking Engagements, Common Good Partnerships, Elected and Appointed Officials, Community Leadership Programs, Civic Engagement offerings and other special projects that advance KLC's missionHelp to identify and innovate new processes to streamline program execution work to ensure integration and continuity among all offerings throughout the Civic Leadership Development UnitAssist with onboarding and training processes of new staff, particularly as it relates to program management processes seizing opportunities to give feedback to colleaguesServe as backup to programs team associates when capacity or availability is exhausted (front desk coverage, technology support, program delivery tasks, etc.)Collaborate with the communications, business, operations and programs team to develop and execute marketing, promotion and recruitment plans for programs and eventsServe as program manager for assigned programs, overseeing program execution tasks utilizing adopted project management system to track progress of work and enforce project timelines across relevant program teachers and staffSupport planning meetings to ensure all materials are ready for program overseeing slide development to ensure continuity and brand standards among KLC programsPartner with the Operations Manager, Contractors, and Custom Leadership Development Partners to schedule and finalize program dates on KLC Events CalendarServe as an administrator of Zoho One maintaining registration forms and utilizing CRM database to integrate leadership development efforts across various systemsFacilitate internal program debriefs for assigned Civic Leadership Development programs providing feedback to program delivery team and ensuring handoff back to Business Office for effective project close outReview, assess, and assist with administering program evaluations to inform continual improvement in the delivery of programsServe as project manager for assigned projects, understanding the full scope of contracts upon handoff from Opportunity Engagement Director to ensure execution of Program Delivery phase of the Opportunity Engagement Funnel including:Collaborate with the appropriate Opportunity Engagement Funnel roles to coordinate the execution of all deliverables outlined in custom contracts and grant agreementsHost Project Initiation Meetings to onboard all roles (Relationship Manager, Design Lead, Programs Team members) to the project and co-create project deadlinesOversee administration and execution of Speaker Bureau initiative including matching speakers, negotiating cost, executing requests and tracking relevant data with team membersResponsible for setting up timeline and assignments in Zoho Projects and ensure project team members meet established deadlinesMonitor project priorities (Scope, Quality, Schedule, Budget, Risk) and initiate change control process when neededAssist with development of annual budget and track expenses and revenues for program areasOther duties as assignedQualifications:A bachelor's degree and/or equivalent years of related working experienceThree (3) or more years of experience in program development, relationship management, and/or event planningExcellent interpersonal and communication skills sufficient to express ideas both orally and in writing, to a variety of constituenciesDemonstrated time management, facilitation, and organizational skills and ability to meet target goals/outcomes and timelinesDemonstrated ability to receive feedback and have a growth mindsetDemonstrated a high degree of initiative and willingness to accept responsibilityDemonstrated ability to work with a team in a highly collaborative environmentA professional and positive, customer service-oriented attitudeDemonstrated ability to change course and adapt to changing environments and work processes.Demonstrated ability to manage multiple projects and tasks simultaneously, while working under pressure to meet deadlinesFlexibility with work scheduleDemonstrated proficiency in Microsoft Office applications, database management and internet applications.Physical Requirements:Ability to focus for sustained periodsAbility to use computer and telephoneAbility to perform repetitive wrist/hand/finger movementAbility to occasionally move objects up to 15 poundsCompensation and Benefits:Competitive salary and benefits package. Salary determined by candidate's level of experience.Insurance and benefits in addition to salary: Retirement planHealth, dental and vision insuranceDisability insuranceLife insuranceFlexible spending accountPaid time off