Field Service Technician II

Field Service Technician IIJoin Toshiba America Business Solutions as a Field Service Technician II in Oakland, CA. Summary: Are you driven by purposeful work and the opportunity to grow your career? Imagine traversing the Oakland, CA marketplace and being the hero in every office you step into. Multiple times a day you will be the answer to your clients' issues by bringing innovative, game-changing solutions for their print management needs. As the Field Service Technician, you will enjoy making a positive impact on the business and our customers through maintaining, servicing, and repairing their office equipment throughout the territory. Your core focus as Field Service Technician will be to provide on-site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. As you succeed in this role, you'll build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba. This position will enable you to directly impact our customers, the local businesses, organizations, and institutions that are pillars of our communities by ensuring that their office equipment is functioning properly to drive their organizations forward.What You'll DoProvide printer and copier maintenance, service, and repairs to customersDeliver product training efficiently and effectivelyDiagnose equipment issues and carry out installations and upgradesMake modifications, remove old units, and retrofit existing hardwareComplete field calls according to priority while practicing effective time managementContinuously enhance your technical skills for field assignmentsRebuild components at the shopWhat You'll BringHigh School Diploma or GEDA minimum of three years of experience in one or more of the following:Technical repair, service & installation of copier/office equipment (Preferred)Technical service, repair or training of Photo ID systems/software, printers, ID Badge, or Fingerprint equipmentExperience providing mechanical support and repair for low voltage devices and equipment. Relevant experience may come from military/veteran service, cable installation, electrical work, automotive or mechanical repairTechnical service, repair or support of comparable productsAdvanced education or certification or internships in respective areas can be used to meet experience requirementAbility to lift 50 lbs. The job involves frequent bending, lifting, and reaching.Requires a valid state driver's license and minimum level of auto insurance coverage per Toshiba policy for positions entailing extensive use of personal car while on company business.Earn WellHourly range $22.00-$27.00, depending on experienceMonthly Performance Based Technician Bonus - up to $6,000 per year—$450 per month, plus an accelerator.Auto Reimbursement ProgramMedical, dental, and vision coverage.401(k) plan with match and company provided life insurance.Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts.Generous paid holidays, vacation & sick/personal business/volunteer days.Opportunities for career growth within a global technology organization.Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email View email address on click.appcast.io to request an accommodation.