Commercial Lines Account Manager

Our Client is a rapidly growing, large independent agency that doesn’t just keep pace with the market, they stay one step ahead. They are looking for a driven, self-starting Commercial Lines Account Manager. If you want a career with top-tier income, real advancement opportunities, and a culture that rewards performance, this is your move. About the Role This role includes bonus opportunities, performance-based advancement, and ongoing professional development. Responsibilities Manage workflow priorities to ensure accurate, timely processing of policies, endorsements, binders, and certificates Build and maintain positive relationships with clients, carriers, and internal teams Verify policy accuracy and coordinate corrections with carriers as needed Review audits, resolve discrepancies, and facilitate client-carrier resolutions Enforce agency collections policy, invoice and pursue prompt payments Handle cancellation requests: determine root cause, retain accounts when possible, and notify leadership Assist clients with first reports of claims and follow up on claim status Support placement and marketing of renewal accounts Respond to carrier and client correspondence promptly Complete continuing education and training as requested by management Qualifications Active Property & Casualty (P&C) License – required Experience: 3+ years of agency experience in Commercial Lines customer service or account management Required Skills Communication: Articulate, confident, and enjoys client conversations Preferred Skills Carrier Experience (plus): Accident Fund, Acuity, Auto-Owners, Chubb, Conifer, Hanover, Citizens, Hastings, Fremont, Frankenmuth, Michigan Millers, Pioneer, Progressive, Safeco, Travelers Pay range and compensation package Base Salary: Competitive & commensurate with proven Commercial Lines experience Performance Bonuses: Paid on production, retention, and new business Health & Wellness: BCBS Health, Vision, Life, and Disability (ST & LT) Retirement: Simple IRA with 3% employer match Sick Time: 72 hours MI Sick Time pre-loaded at start Perks: Company parties, training & development, advancement tracks Hybrid Flexibility: Work from home 2 days per week (after 90 days) Equal Opportunity Statement We are committed to diversity and inclusivity. #J-18808-Ljbffr The Agency