Enterprise Systems Analyst

Overview Embark with us on a journey of growth and transformation as we create exceptionally engineered technology and bring AI everywhere. As a valued team member, your adaptability and attention to detail will contribute to our drive for results and relentless pursuit of quality, ensuring we meet our customers' needs with precision. Join us and build on our legacy of innovation and collaboration as we deliver world‑changing technology that improves the life of every person on the planet. Responsibilities Collecting and analyzing information from system users to formulate the scope and objectives of the system to meet business outcomes. Documenting business processes and gain alignment across business groups. Working closely with business stakeholders to develop and deliver training and maintain application documentation. Developing use cases, business scenarios, and/or demos; planning and coordinating testing and providing end‑user support. Creating and maintaining dashboards and reports. Qualifications Minimum Qualifications Bachelor's degree in an engineering discipline or equivalent experience. 4+ years of experience with Windchill PLM 12, PDMLink, MPMLink, SUMA and PTC's product suite. Experience with data and system management such as data imports/exports, in‑app business support via validations and problem analysis of data and configurations. Excellent customer interfacing to coordinate requirements, status updates, enhancements. Experience with Agile/Scrum and ITIL methodologies, and tools such as Jira or ServiceNow. Experience developing and delivering end‑user training. SIT and UAT testing experience, deployment, and go‑live support. Experience working remotely. Preferred Qualifications Customizations of ACLs, lifecycles, workflows, infotasks, webjects, OIRs, actions/action‑models. Understanding of BOM structures. Experience in using ProjectLink. Certification: PTC Windchill Business Administration. Scrum certification. Benefits We offer a total compensation package that ranks among the best in the industry. It includes competitive pay, stock bonuses, and benefit programs such as health, retirement, and vacation. Job Details Job Type: Experienced Hire Shift: Shift 1 (United States of America) Primary Location: US, Arizona, Phoenix Posted by: Intel – Trusted technology partner for Intel's business, focusing on e‑Commerce, web services, and security. Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Additional Information Work model: Hybrid – employees may split their time between onsite at their assigned Intel site and off‑site. Intel is committed to Responsible Business Alliance compliance and ethical hiring practices. No fees will be charged during the hiring process. #J-18808-Ljbffr Intel