Executive Creative Director (New York)

Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in‑network providers, compare choices based on verified patient reviews, and instantly book in‑person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last‑minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.

Executive Creative Director’s Impact on Zocdoc’s Mission

As an Executive Creative Director, you’ll play a meaningful role in making sure that Zocdoc becomes healthcare’s most beloved brand—building a world‑class, AI‑powered internal studio that serves as the creative heartbeat of the entire company. Your work will directly fuel exponential growth, strengthen provider trust, and help every patient find a doctor they truly love.

You’ll enjoy this role if you are…

• Personally motivated by the idea that design can make healthcare more human — and you’re ready to do the best creative work of your career to prove it
• Autonomous, urgent, and creative. You genuinely love building studios and systems from scratch, not just directing from a distance
• Highly attuned to the intersection of brand ambition and business impact — you make bold creative decisions that move the needle
• Passionate about AI‑native creative workflows and the future of what a modern in‑house studio can produce
• A craft guardian who holds the bar high for every output — from a top‑of‑funnel brand campaign to a B2B one‑pager
• The kind of person who transforms complex ideas into elegant, cognitively clear visuals that make people say I finally get it

Your day to day Is…

• Full ownership of Zocdoc's creative craft — defining the visual grammar, design language, and verbal identity that scale across brand campaigns, B2B collateral, and digital product touchpoints
• Pioneering generative AI and emerging creative technologies, deploying AI‑powered asset production workflows that massively scale output
• Leading a multidisciplinary in‑house studio — visual designers, copywriters, experiential producers, and external partners — with a focus on quality and velocity
• Building and fostering relationships with GTM, Growth, Product Marketing, and executive leadership to ensure creative drives ROI, brand health, and acquisition
• Managing studio timelines, budgets, and decision‑making frameworks so the team operates as a true business accelerator
• Breaking down complex healthcare and B2B SaaS concepts into elegant branded experiences for patients and providers
• Working with cutting‑edge GenAI tools and technology to push the boundaries of Zocdoc's creative engine

You’ll be successful in this role if you have…

• An unrelenting desire to build more equitable, inclusive, and diverse workplaces
• 15+ years of creative leadership experience at high‑growth technology companies, with a world‑class portfolio across brand design, 360‑degree campaigns, digital product integration, and experiential execution
• A proven track record building and managing high‑performing, multidisciplinary in‑house creative studios
• A forward‑thinking, AI‑native approach to design, asset generation, and workflow automation
• A compassionate but consultative and confident approach with senior stakeholders — emotional intelligence to navigate trade‑offs and build executive trust
• Strong commercial acumen — you marry data and consumer insights with groundbreaking creative output
• The mentality of an entrepreneur/owner and a strong bias to action
• Superb communication skills and humility

Commensurate with experience and skill level and highly competitive. The compensation package includes base, bonus, meaningful equity, and full benefits (see below).

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• 401(k) with employer funded match
• Corporate wellness program with Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch every day along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging