Sr Security Officer

Sr Security OfficerAt Houston Methodist, the Senior Security Officer position is responsible for assigned activities of the Public Safety/Security department. In addition to performing the duties and functions of Security Officer, this position assists with the coordination of shift security operations in the absence of the Public Safety Supervisor or Coordinator. The Senior Security Officer position supports department-based goals which contribute to the success of the organization; serves as a preceptor, mentor, and resource to less experienced staff.Qualifications:High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)ICS-Incident Command System 300/400 within 6 months of hire dateTwo years security of related field experienceHealthcare experience preferredOne year of Houston Methodist Public Safety experience preferredLicenses and Certifications Required:State license: Secur-C or Secur-N within 14 days andDL - Driver License - State Licensure - Texas Department of Licensing and Regulation_PSV Must obtain a Texas DL within 90 days andIAHSS - Certified Security Officer-Basic/Advanced/Supervisor (IAHSS) - International Association for Healthcare Security & Safety_PSV within 90 days andNVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 60 daysPreferred:BLS - Basic Life Support or Instructor (AHA)Knowledge and Abilities:Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or securityDemonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organizationAbility to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involvedDemonstrates leadership qualities and critical thinking through self-direction, initiative, and effective interpersonal skills and oral/written communication skillsAbility to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequencesExtensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changesDemonstrates highly effective communication skills—strong written communications and platform presentation abilitiesAbility to work effectively in a fast-paced environmentDemonstrates flexibility and adaptability in the workplaceCapable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadershipAbility to work under pressure and balance many competing priorities; highly responsive and solution/action orientedProficiency in spreadsheet, word processing, and presentation softwareMaintains a positive and supportive attitude and demeanorProfessional handling of exposure to confidential/sensitive informationEssential Functions:Mentors and trains others. Acts as a Field Training Officer (FTO) while serving as a part of the Subject Matter Expert (SME) Team.Assists with the activities of assigned personnel; conducts site post inspections; conducts roll call to ensure assigned personnel are available, ready and properly prepared for duty; provides briefings for relieving supervisory personnel.Utilizes clear communication using professional telephone etiquette. Communicates effectively with management and coworkers on tasks, processes and procedures. Role models excellent, clear and professional communication skills to achieve mutual understanding and problem resolution, while providing the highest quality service during every patient, visitor and staff encounter.Actively responds to requests for personal security coverage, assistance with directions, information and guidance.Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Contributes towards improvement of department scores for employee engagement, i.e., peer-to-peer accountability.Secures premises and individuals by patrolling facilities; monitoring surveillance cameras and access points to permit authorized entry, ensuring all Security Officers do the same, as needed.Responds to all radio dispatches as necessary, answers calls and complaints and assesses and makes recommendations as needed for all emergent situations. Leads and maintains high customer satisfaction while providing the highest level of safety and security to patients, visitors, staff and assets.Accurately communicates and/or generates and completes reports by recording occurrences, information, observations, surveillance activities and conducting witness interviews.Maintains a safe environment by responding immediately to all emergency codes and takes appropriate actions; following all policies and procedures for safety, hazardous material, emergency preparedness and HIPAA.Prevents loss and damage by reporting irregularities, informing violators of policy and procedures. Conducts equipment inventory checks and maintenance as delegated.Utilizes and maintains HM and department equipment according to manufacturer specifications. Reports failures in equipment assigned to unit.Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.Promotes individual and professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization.Implements strategies and initiatives that support Public Safety Operations which include Workplace Violence, Physical Security and Technology. Also actively participates in Shared Governance and Morale Committee.Supports hospital and department goals and offers innovative solutions through participation in department projects. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan (MDP) on an ongoing basis.Supplemental Requirements:Work AttireUniform: YesScrubs: NoBusiness professional: NoOther (department approved): NoOn-CallOn Call* NoTravelMay require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist is one of the nation's leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!Houston Methodist is an Equal Opportunity Employer.