Manager of Software Delivery - Contract AI

YOUR IMPACT

Contract AI is McKinsey's enterprise Generative AI platform for automated contract compliance. Deployed into client Azure environments, it processes millions of invoice line items against contracted pricing terms to surface recoverable leakage for global procurement organizations. The platform is expanding rapidly: four concurrent programs confirmed in 2026 and a pipeline of Proof-of-Value engagements converting to at-scale deployments. As Manager of Software Delivery you will lead the client-facing delivery squad that executes these engagements end-to-end. As Manager of Software Delivery, you will own the end-to-end delivery of Contract AI Proof-of-Value and Build-Operate-Transfer engagements at client sites. You will lead a small delivery team - engineers and delivery specialists - through fast-paced eight-week Proof-of-Value cycles and multi-month at-scale deployments. You are the primary point of accountability to the client: you run the delivery, manage the timeline, resolve blockers, and ensure the team ships a working, production-quality system on schedule. You will also own end-to-end execution of Contract AI engagements from kickoff through handoff - including sprint planning, daily stand-ups, stakeholder demos, and operational committee meetings. Manage scope, timeline, risks, and escalations across concurrent engagements. You will: lead and coordinate a team of Software Delivery Specialists and client-embedded engineers; assign work, track progress, resolve cross-team dependencies, and ensure the team is unblocked and performing; be the client's primary technical contact; build trusted relationships with client procurement and technology leadership; communicate delivery status, surface risks proactively, and adapt plans when business requirements evolve; configure and deploy the platform; work hands-on with the Contract AI platform to configure extractors, define compliance cases, integrate with client ERP and procurement systems (SAP, Ariba), and validate accuracy of findings before each release; drive value realization. Lastly, you will: own the value capture tracking process - from leakage identification through client-validated recovery actions; ensure clients realize measurable return on investment within the engagement timeline; design and deliver structured training programs; facilitate office-hours support; execute the Build-Operate-Transfer handoff plan so the client team can operate the platform independently after the engagement; contribute to platform reuse; feed delivery learnings back into the product team - new compliance case patterns, extractor configurations, and integration templates that reduce setup time for future engagements.

YOUR GROWTH

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues-at all levels-will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

YOUR QUALIFICATIONS AND SKILLS

8+ years of experience in software delivery, technical project management, or engineering management - with a track record of shipping production software on time in a client-facing context. Strong technical foundation: ability to understand and reason about the Contract AI tech stack (Python, C#/.NET, Azure, Generative AI pipelines) - you do not need to write production code daily, but you must be able to triage issues, assess technical risk, and have credible technical conversations with senior engineers and client architects. Experience leading agile delivery teams: sprint ceremonies (planning, stand-ups, reviews, retros), backlog management, velocity tracking, and dependency resolution. Prior experience deploying enterprise AI or analytics platforms in a Build-Operate-Transfer or managed-service delivery model is preferred. Procurement, supply chain, or contract management domain knowledge is preferred. Experience with change management and training delivery for enterprise software adoption and familiarity with value capture tracking methodologies and ROI reporting is preferred. Understanding of Generative AI and agentic systems sufficient to configure, test, and validate AI-powered extraction and compliance workflows. Demonstrated ability to manage client relationships in a consulting or managed-service context: stakeholder communication, expectation management, escalation handling. Hands-on experience with Azure cloud environments: ability to read and reason about cloud infrastructure, deployment pipelines (Azure DevOps), and monitoring dashboards. Experience with enterprise system integrations: SAP, Ariba, ERP data feeds, or similar procurement and accounts-payable platforms is a strong plus. Willingness to travel 40-60% of the time to client sites in the United States and internationally. Strong written and verbal communication in English; ability to present delivery status and technical findings to non-technical client executives. Benefits & Compensation FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. Certain U.S. jurisdictions require McKinsey & Company to include a reasonable estimate of the salary for this role. For new joiners for this role in the United States, including all office locations where the job may be performed, a reasonable estimated range is $165,200 - $170,000 USD—to help you understand what you can expect. This reflects our best estimate of the lowest to highest salary for this role at the time of this posting, ensuring you have a clear picture right from the start, though it's important to remember that actual salaries may vary. Factors like your office location, your unique blend of experience and skills, start date and our current organizational needs all play a part in determining the final figure. Certain roles are also eligible for bonuses, subject to McKinsey's discretion and based on factors such as individual and/or organizational performance. Additionally, we provide a comprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families. This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance, and paid time off. FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites. Our unwavering commitment to integrity drives everything we do, guiding us to always act in the best interests of our clients, our people, and the communities we serve. #J-18808-Ljbffr McKinsey & Company