Hotel Maintenance Engineer

Job Description

Job Description

What is the Job?

Keeping our hotel running smoothly is vital to our guest's experience – as Maintenance Engineer you’ll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you’ll approach every task with devotion and pride.

Your day to day:

Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you’ll keep our hotel looking great and working well.

Organize supplies and make sure equipment is ready for the next day.

Be able to uphold safety standards – follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment.

Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the pool and parking lot.

Always keep an eye out for improvements – follow the preventative maintenance calendar and keep everything working and efficient at all times.

Keep your supervisor in the loop and tell them about any low running supplies.

Be presentable and in your uniform.

Be ready to take on extra duties as and when the team needs you.

What we need from you:

Experience – you’ll have at least one year of maintenance or repair work under your belt preferred.

A high school diploma or related vocational training

On top of building equipment and hand tools, you’ll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures

Fitness – you’ll be on your feet most of the day, and will need to bend and kneel a lot

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

· True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests

· True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

·True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

·True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.