Upscale Floor Manager - FOH - Atlanta
Nbutexas
Upscale Floor Manager We are excited to partner with our client in the search for a dynamic Upscale Floor Manager to lead front‑of‑house operations and deliver an exceptional guest experience. This leader will oversee daily service execution, elevate hospitality standards, and foster a high‑performing team culture in an upscale casual dining environment. The ideal candidate thrives in a fast‑paced setting, leads by example, and is passionate about creating memorable dining experiences while driving operational excellence. Key Responsibilities Oversee and manage daily front‑of‑house service operations to ensure seamless execution Develop and implement strategies to enhance guest satisfaction and increase repeat business Lead, coach, and motivate service professionals to deliver elevated hospitality standards Monitor service quality, floor efficiency, and guest feedback to drive continuous improvement Collaborate with senior leadership on business objectives, growth initiatives, and revenue optimization Ensure compliance with health, safety, and company policies Manage scheduling, staffing levels, and labor controls to optimize performance Qualifications & Requirements 3+ years of experience in Upscale Casual Dining or Hospitality Management Demonstrated leadership experience managing high‑performing service teams Strong analytical, organizational, and problem‑solving skills Excellent communication skills in English (additional languages are a plus) Ability to thrive in a fast‑paced, guest‑centric environment Physical stamina to stand for extended periods and lift up to 50 pounds What’s Offered Competitive compensation package Professional development and career advancement opportunities A collaborative, high‑energy, and supportive work environment #J-18808-Ljbffr Nbutexas
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