Housekeeping Lead

Responsible for cleaning, servicing, and setting up guest rooms, meeting spaces, restrooms, buildings, and staff offices with excellence, while also providing leadership and support to the housekeeping team. This role helps ensure operations run smoothly and that all spaces meet Forest Home’s standards with the highest internal and external service in mind. ESSENTIAL DUTIES AND RESPONSIBILITIES Operations & Facility Readiness Leadsdaily cleaning operations for cabins, meeting spaces, andcommon areas Coordinate room turnovers, mid-week refreshes, and seasonal transitions Ensure all spaces meet Forest Home cleanliness and guest-ready standards Monitor inventory levels of linens, supplies, and cleaning materials Cleaning & Maintenance Support Perform and support routine cleaning, including floors, restrooms, and high-touch areas Ensure proper use and care of cleaning equipment, vacuums, and supplies Identifyand report maintenance or repair needsin a timely manner Assistwithset upas needed to support facility readiness Leadership & Team Coordination Lead and support housekeeping staff in daily operations Assign, prioritize, andmonitorcleaning tasks to ensuretimelycompletion Provide training, guidance, and quality checks on completed work Support high-demand turnover days and urgent operational needs Communication, Safety & Support Report cleaning progress, concerns, and facility needs through proper channels Communicate clearly with supervisors and other departmentsregardingroom status and priorities Ensure safe work practices and proper use of cleaning chemicals and equipment Maintain organized workspaces, storage areas, and supply rooms Provide excellent customer service to guests and staff Support staff spiritual life activities and perform other duties as assigned EDUCATION AND EXPERIENCE REQUIRED High school diploma or equivalent 1-2+ year experiencein housekeepingpreferred. Previousleadership or team lead experience preferred. QUALIFICATIONS Uphold and support the Mission, Vision, and Core Values of Forest Home Demonstrate a growing faith, including the ability to pray with and for others; activelyparticipatein staff spiritual life Maintain a professional attitude through performance, appearance, and demeanor Strong customer service skills with the ability to serve with integrity and alignment to organizational standards Self-starter with strong work ethic and ability to perform high-quality work Strong problem-solving, communication, and organizational skills Ability to lead with accountability and support while working both independently and as part of a team Regular, reliable attendance and ability to work flexible hours, including weekends and evenings Ability tolift upto 50lbsregularly Valid driver’s license with the ability to safelyoperatecompany vehicles andmaintainreliable transportationin all types of weather conditions. Signed statement of faith SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. PHYSICAL DEMANDS While performing the duties of thisjob the employeeis regularly required to stand, walk, sit, and requires sufficient hand, arm, and finger dexterity to operate office machines. Requires mild physical work; some lifting, pushing, or pulling of objects over 50 pounds. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone. ADA The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. This job description will be reviewed periodically as duties and responsibilities change with business necessity. WORK ENVIRONMENT The work environment characteristics described here are representative of those anemployee encounters while performing the essential functions of this job. Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasantodors. The noise level in the work environment is usually moderate but can be loud at times. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Forest Home not to discriminate on the basis of race, color, national origin, sex, age or disability in admission and access to, or treatment or employment in its program or activities, as required by section 504 of the Rehabilitation Act of 1973, as amended, the American with Disabilities Act, as amended (to the extent applicable to the Ministry), Title IX of the Educational Amendments of 1972, as amended, Title VII of the Civil Rights Act of 1964, as amended, and the Age Discrimination Act of 1975, as amended, and their implementing regulations. As a religious institution, Forest Home is permitted and reserves the right to prefer employees or prospective employees on the basis of religion. #J-18808-Ljbffr