Shift Leader

Join Our Team and Earn Tips Up to $5 per Hour!The ideal Poke House candidate will:Be a reliable, energetic, and motivated individualHave a cheerful, friendly, and enthusiastic attitude and display a positive approach to all assignmentsLove to help and serve customers and possess exceptional customer service skillsHave the ability to work in a team and maintain positive working relationships with all team membersHave the ability to maintain a professional appearance at all timesBe able to adapt to a fast-paced work environment with changing customer volume levelsHave the ability to speak clearly, listen attentively, and follow instructionsHave a complete understanding of all Poke House rules and regulationsA typical day at Poke House:Greet customers and provide exceptional service.Process in-house, online, and delivery orders efficiently.Handle transactions, including payments, receipts, and refunds.Restock supplies and maintain store cleanliness and organization.Work independently and as part of a team with strong time-management skills.Stay knowledgeable about the menu and recommend favorites.Answer customer inquiries and resolve issues.Follow food safety, sanitation, and health procedures.Uphold brand standards and comply with local and state regulations.Core Responsibilities (Team Member/Cashier):Customer service, cashierFood assemblyCleaning, sanitizingCommunication & teamworkUpholding current food, safety, and health standardsCore Responsibilities (Shift Leader):Customer service, cashierFood assemblyCleaning, sanitizingCommunication & teamworkTraining new hires, retrainingDelegating tasks & responsibilitiesAssigning breaks and lunchesUpholding current food, safety, and health standardsBasic food preparationRequirements:At least 18 years of age (Shift Leader)Be available to work at least 4 days a weekBe able to communicate in the primary language(s) of the work locationFood safety certificationOpen and flexible availability (variable hours/days, including nights, weekends, and holidays, as needed)Physical requirements: Long periods of standing, walking, and lifting (up to 25 lbs)Poke House Perks:Competitive compensation; Hourly base pay + Tips up to $5 per hour (Please note tip amounts vary based on factors such as business volume, hours worked, and customer tipping habits.)Flexible schedulingDiscounted delicious foodFull-time and part-time opportunitiesWe promote from withinSafe and fun working environmentJob Type: Part-timeSchedule:Day/Night shiftMonday to SundayWeekend availability required