Dialog Flow Developer

Role Description

We are looking for a Dialog Flow Developer to join our strong and ambitious team and to contribute to our projects.

• Provide designs, specify information systems solutions, and the highest level technical direction in the development of new or existing applications to solve basic to complex problems or enhancements.
• Provide the highest level of analytical consulting and leadership in identifying and implementing new uses of information technologies to assist the client areas and company in meeting their short-term business goals and long-term strategic objectives.
• Direct and monitor less experienced resources and coordinate development tasks for any scope project.
• Prepare and manage the technical component of project plans.
• Confer with other Development, operations staff, and Technology staff in overall systems development direction from technical analysis to user acceptance testing.
• Prepare and review test data and execute detailed test plans. Complete any required debugging.
• Prepare thorough, clear technical and functional specifications and update systems documentation.
• Identify risk-related issues needing escalation to management.
• Maintain customer's internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Qualifications

• 4+ years of Professional Experience with chatbots developing
• 3+ years Microsoft SQL experience
• 3+ years of experience with Google Dialog Flow
• Must have completed a minimum of one Chatbot/IVR integration Project Life Cycle using Google Dialog Flow from an end to end delivery perspective
• Good Knowledge of REST web services and Microservices implementation
• Experience with Cloud Primitives
• Experience on NLP/NLU
• Experience using Git, Jenkins, Jira, and Confluence
• Contact center/IVR Architecture and experience will be an advantage
• Strong experience in Genesys solutions, its products, and technologies
• Experience with Agile methodologies
• Experience in developing Routing and IVR workflows using Architect tool of Genesys Cloud
• Familiar with application development software and hardware platforms
• Proficiency with personal computers as well as pertinent project management, word processing and spreadsheet software.

Company Description

NAVTECH INC

1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008

Ph: View phone number on remotive.com

Email: View email address on remotive.com

Website:

E-Verified Company