Field Service Technican

Essential Duties and Responsibilities:
The Field Service Technician provides superior and professional field service support for all products. This includes both service calls on customer locations and in-house service performed. Providing product operating instructions, training, and best practices to all customers. Completing service ticket inputs and managing service parts inventory. Maintaining a clean and safe working environment including shop assets and company vehicles.
• Providing product service support 24 / 7 / 365 when scheduled to work
• Communicate effectively to customers, management, and all employees
• Operate all equipment and vehicles according to policies and procedures
• Travel to customer locations to perform product repairs, PM's, exchanges, start-ups or technical support
• Perform in-house product repairs, PM's, and other services
• Complete all service ticket requirements
• Complete all service inventory management requirements to assure inventory accuracy
• Comply to all customer and HSE compliance requirements.
• Comply to all and customer training requirements
• Complete all required expense reporting
• Report all HSE incidents, close call or non-compliance issues



Education and/or Work Experience Requirements:
• Valid driver's license
• No DMV major moving violations and/or DUI/DWI convictions within the previous 36 months
• Must have prior field experience in a related field.
• Hydraulics and electrical experience preferred.
• Technical Problem-Solving and Mechanical/Electrical Aptitude
• Able to pull a tandem axle trailer.
• 50% travel/overnight stay
• Good with MS Office programs
• Ability to work autonomously.
• Superior organizational skills; strong attention to detail; excellent time management skills and commitment to
deadlines
• Demonstrates professional work characteristics, high initiative, dependability, and credibility.
• Strong verbal and written communication skills



Physical Requirements:
• Physically capable of Lift 70lbs not less than 36

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.