Front Desk Receptionist- Primary Care
Great Lakes Bay
ESSENTIAL JOB DUTIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
- Patient Check-In/Check-out (10%):
- Greet patients warmly as they arrive, ensuring a positive experience.
- Collect and verify patient information, including demographics and insurance details.
- Schedule appointments, manage cancellations, and reschedules as necessary.
- Process patient co-payments and payments for services rendered.
- Direct patients to appropriate areas within the facility.
- Insurance Verification and Billing (15%):
- Verifies insurance coverage, identifies copay information and PCP assignment. Facilitates PCP reassignment by following PCP change process as necessary. Documents insurance information in EMR.
- Communicates sliding fee process to all patients as needed. Conducts income determinations and assigns payment category and updates patient information in EMR.
- Documentation (15%):
- Utilizes electronic patient management and medical record system efficiently and accurately, maintaining patient demographic and financial accounts by obtaining, recording and updating personal and financial information at each visit.
- Responsible for scanning paper forms into the EHR in a timely manner. Assures prompt communication and follow up with clinical inbox tasks.
- Scheduling and Coordination:
- Coordinate appointments, referrals, and follow-up visits for patients.
- Communicate effectively with healthcare providers and support staff to optimize scheduling and patient flow.
- Arrange interpreter services or other accommodations for patients as needed
- Collections (10%):
- Collects fees which are the patient responsibility at the time of visit and issues a receipt.
- Sets up payment plans as necessary.
- Responsible for safeguarding monies collected. Accurately completes deposits and paperwork daily. Maintains accurate cash drawer balance. Submits required documentation to Finance.
- Accurately and completely enters data in computer in accordance with GLBHC billing policy. Follows Front Desk Manual for procedures.
- Accurately and completely enters data in computer in accordance with GLBHC billing policy. Follows Front Desk Manual for procedures. Scans appropriate documents into the electronic health record.
- Employs excellent customer service skills during all interactions with patients and visitors. Professionally and appropriately answers telephones or routed calls promptly. Screens calls to determine where they are to be directed or how they need to be handled. (10%)
- Assist with orientation of medical assistants, students and other personnel as assigned. (5%)
- Fills in for other staff as needed and qualified.
- May assist with errands as assigned.
- Assists the Center Management as necessary.
- Performs other duties as assigned.
- Education: High school diploma or equivalent required. One (1) year previous experience in medical office or clinic setting
- Licensure: N/A
- Experience: One (1) year previous experience in medical office or clinic setting. Basic medical terminology and medical insurance processing experience.
- Skills: Typing, filing, computer, telephone etiquette and answering skills. Critical thinking skills essential. Ability to respond appropriately and consistently to managerial directives. Able to multitask, and work within a dynamic work environment maintaining the flexibility necessary to meet the changing needs of patients and office workflow.
- Interpersonal Skills: Able to communicate effectively with, and relate to, a diverse population in a professional and courteous manner. Flexible and able to function in a team setting. Ability to respond appropriately to all patients.
- Physical Effort: Must be able to lift, carry, push, pull, and or twist while holding up to 25 lbs. frequently.
- Hours of Work: Full-time or part time, flexible and varied. Telecommuting is not available for this position.
- Travel: Generally, not a requirement of this job.
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Front Desk Receptionist- Primary Care in Bridgeport, MI vacancy
- ...Receptionist Hot Job Saginaw - Saginaw, MI 48601 Overview Position Type Part Time Description Part-time, Monday through Friday 9am-3pm, but must be flexible with these hours. Reporting Relationship: Reports to CEO Supervisory Responsibilities...SuggestedPart timeSecond jobWork at officeMonday to FridayFlexible hours
Mobile Medical Reponse
Saginaw, MI4 days ago - Meijer, Inc. - Gratiot Road [Retail Sales / Team Member] As a General Merchandise Clerk at Meijer, you'll: Possess a sense of urgency and comfort level to be able to work in a fast paced environment; Build rapport with customers; Display a friendly and outgoing attitude...SuggestedPart timeImmediate start
Meijer
Saginaw, MI3 days ago - ...self-motivated individuals to join our team. Currently, we are seeking an enthusiastic people-person to fill the role of Part-Time Receptionist. This position would include an evening and Saturday shift. Hours would be approximately 20-25 per week. A qualified individual...SuggestedPart timeWork at officeAfternoon shift
- ...service to their patients. The SOA will serve as the leader in the front office area of the infusion center bringing any issues to the... ...office setting. A minimum of six months experience in a health care facility required. Must possess general clerical skills and...SuggestedFull timeWork at office
- ...Job Description Job Description The Role : Dental Dreams in Saginaw, MI is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service...SuggestedContract workWork at office
$14 per hour
...screenAble to work on site at our office in Saginaw, Michigan, dailyHigh school diploma or equivalentOne or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)Able to...Hourly payTemporary workCasual workWork at officeLocal areaMonday to FridayWeekend workMorley Companies
Saginaw, MI1 day ago- ...motivatedWell-organizedTeam orientedAttitude and aptitude to learn new skills and perform new responsibilitiesSkills Preferred:SAP Front/Back OfficePlotter operationScanner operationEducation:Experience Required: 0 to 1 year's work experience, this is an entry level position...Work experience placement
PSG Global Solutions
Saginaw, MI3 days ago - ...High school diploma or equivalent One or more years of customer care experience (previous call center work, retail, restaurant, fast... ...Free online access to doctors 24/7 Registered nurse 24/7 help desk Patient advocacy: Free 24/7 help with benefit questions and claims...Full timeTemporary workCasual workWork at officeLocal areaFlexible hours
Morley
Saginaw, MI7 days ago - Administrative Professional At McDonald Auto Group, were committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward-thinking company, we prioritize a positive...Full timeWork at officeMonday to Friday
- As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fa Office Administrator...Work at office
Edward D. Jones & Co., L.P.
Saginaw, MI1 day ago - ...be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We’re proud...Full timeTemporary workWork at officeHome officeFlexible hours
Edward Jones
Saginaw, MI3 days ago - This job posting is anticipated to remain open for 30 days, from 25-Jun-2026. The posting may close early due to the volume of applicants. If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the rig Office Administrator...Work at office
Edward D. Jones & Co., L.P.
Saginaw, MI3 days ago $19 - $21 per hour
...Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive... ...years of experience in a medical office, customer service, or front desk role. Skills: Strong communication, organizational, and...Hourly payFull timeWork at officeShift workPinnacle Fertility
Saginaw, MI1 day ago- ...be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud...Full timeTemporary workWork at officeHome officeFlexible hours
- ...Receptionist The Receptionist is responsible for providing a welcoming, professional first point of contact for residents, families... ...residents and their families. Essential Responsibilities Front Desk & Telephone Operations Answer and direct all incoming...
Covenant Glen of Frankenmuth
Frankenmuth, MI2 days ago - ...exceptional service. We are seeking a Part-Time, Year-Round Receptionist to provide warm, helpful, and professional support to our guests... ...phone calls; assist customers and staff at the reception desk Perform data entry, handle mail, and support general office...Part timeWork at officeShift workWeekend workAfternoon shift3 days per week1 day per weekWeekday work
$14 - $16.82 per hour
...Receptionist Position Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You... ...direct customers to the appropriate team member(s) Coordinate front desk activities including answering and directing incoming phone...Hourly payFull timePart timeLocal area$26.47 - $43.62 per hour
The Postal Service is the largest government-related agency, employing nearly 1 million people, and is currently hiring nationwide with many positions available. Job Description Clerk – Clerks sell stamps, take incoming mail, and sort and distribute mail in addition...Hourly payFull timeCurrently hiringWork at office- ...Job Description Job Description Description: About us: Horizon Hospice Care is devoted to helping our patients achieve and maintain the best possible quality of life. Our mission is to improve and restore our clients’ lives through quality patient care, innovative...Local area
Amazing Hospice Care Inc
Saginaw, MI7 days ago $16 - $20 per hour
Ace Hardware Stockers and Receivers are responsible for receiving shipments, unloading trucks, organizing inventory in the stockroom, stocking shelves, building product displays, performing inventory counts, and keeping the warehouse and sales floor organized. Overnight...Hourly payFull timeNight shiftAce Hardware
Saginaw, MI3 days ago- NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, ...Full time
- ...tasking, and can thrive in a busy, fast-paced environment. As a Receptionist, you will be the first point of contact for our customers -... ...environment1 year of previous administrative and/or Front Desk Receptionist experienceMust have strong attention to detail,...Full timeWork at officeShift workNight shift
$15 per hour
...Patient Care Coordinator NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver...Hourly payFull timeNexDine
Saginaw, MI2 days ago- ChoiceOne Bank Teller PositionAt ChoiceOne Bank, we offer more than banking jobs — we provide meaningful careers with opportunities to grow and thrive right here in Michigan. As the state's premier community bank with over 125 years of history and 56 locations across West...Work at officeLocal areaFlexible hoursNight shift
ChoiceOne Financial Services
Saginaw, MI1 day ago - Data Entry Operator | Junior (Remote) Saginaw, MI, United States Job Openings Data Entry Operator | Junior (Remote) A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting...Remote work
Only Data Entry
Saginaw, MI2 days ago - Data CollectorTerry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make...Monday to FridayFlexible hours
TSMG
Saginaw, MI3 days ago - MyMichigan Health in Saginaw, MI is seeking a dedicated Patient Service Assistant to provide essential clerical and receptionist support. The role involves coordinating patient flow, scheduling appointments, verifying insurance, and maintaining patient records. The ideal...
- Job Description Job Description The Residency Administrative Assistant serves in an administrative support staff role within the psychiatry department.This position is fundamental to the department and the role this department serves toward achieving the mission of...Work at office
- ...contributions ~ Paid parental leave ~ Paid education assistance ~ Development programs for advancement and career growth ~ Paid family care leave ~ Medical/dental/vision ~ And more! As a Digital Clerk, you'll help drive customer loyalty and satisfaction by...Weekly payPart timeShift work
- ...efficiently. Also, this position will serve as back up for the Receptionist by providing client service and administrative support to the... ...today and move one step closer to joining a firm of enthusiastic, caring, creative and smart problem solvers working together toward a...
Yeo & Yeo
Saginaw, MI5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk Receptionist- Primary Care. Be the first to apply!
