Merchandise Manager

Responsibilities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements. Ensure execution of company policies and standards, holding the team accountable for store conditions and results. Provide Manager‑on‑Duty coverage, maintaining floor leadership, service standards, and operational continuity. Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor. Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs. Execute and maintain SISO (Store‑In‑Stock Optimization) routines to drive in‑stock levels, replenishment accuracy, and sales readiness. Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule. Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations. Support a clean, organized, and customer‑ready store environment, including backroom organization and sales floor recovery. Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement. Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused. Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems. Oversee “Ship from Store” fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately. Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments. Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction. Train, coach, and develop team members through structured TM onboarding and ongoing skill‑building across assigned departments. Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations. Qualifications 3+ years of retail leadership experience. Strong knowledge of merchandising, inventory management, and visual standards. Excellent organizational and workload planning skills. Physical Requirements & Work Environment Ability to remain standing for long periods of time and move throughout the store. Regular bending, lifting, carrying, reaching, and stretching. Ability to lift and carry merchandise and fixtures up to 25–50 pounds. Capability to climb ladders or step stools for stocking and retrieving products. Perform repetitive motions such as scanning items, stocking shelves, and operating POS equipment. Work in a fast‑paced environment with frequent customer interactions. Work hours include nights, weekends, and early mornings. Equal Opportunity Employer Michaels is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to providing reasonable accommodations for individuals with disabilities. #J-18808-Ljbffr