PHARMACY/CLERK

Job TitleProvide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.ResponsibilitiesComply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraudComply with and reinforce all safety and sanitation regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store managementCreate an environment that enables customers to feel welcome, important and appreciatedMaintain departmental standards including keeping clean and organized work stations and customer waiting areasUnderstand and follow the company guidelines on computerized inventory management, control, and ordering of non-legend drugsComplete all aspects of allowable inventory control, including shelf maintenanceAnswer phone and triage calls and answer inquires as appropriatePromote sales and services to customers and store associatesUnderstand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelinesUnderstand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactionsProvide a stellar customer experience while accurately and efficiently performing all steps of release to patient and product dispensing, if allowable by state lawUnderstand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the sameSupport company health and wellness initiativesAbility to work cooperatively in high paced and sometimes stressful environmentAbility to manage conflict in a reasonable, nonconfrontational and cooperative mannerAbility to act with honesty and integrity regarding customer and business informationAbility to follow directions and seek assistance when necessary to resolve customer and business issuesProvide support and assistance through direct interaction with minors, individuals with special needs, and/or older adultsMust be able to perform the essential job functions of this position with or without reasonable accommodationQualificationsMINIMUMHigh School Diploma or GEDMust be 18 years of ageAbility to handle confidential informationDESIREDAny previous comparable experienceAny experience with customer service, including registries, phone, and cashierAny experience with inventory control in a retail environment