Customer Service Representative - State Farm Agent Team Member
Tatiana Vogelaar - State Farm Agent
Job Description
Job Description
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Our agency opened in 2016 and is a close-knit team of four who value collaboration, positivity, and helping each other succeed. Before becoming an agent, I spent eight years working in financial services, which gave me a strong foundation in helping customers plan and protect their financial future. I attended UCLA and love to travel whenever I can. Our office is also dog friendly, and we even have two dogs who spend time in the office, helping keep the environment fun and welcoming. We offer cash bonuses for goals achieved, team outings and team-building events, a Simple IRA, licensing reimbursement, and a strong focus on work-life balance. Our culture is built around teamwork and support. Were looking for someone who is hardworking, friendly, and coachablesomeone who enjoys being part of a tight-knit group that works together and celebrates success. If youre positive, motivated, and ready to grow with a supportive team, this could be a great fit for you. ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Tatiana Vogelaar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Vacancy posted 16 days ago
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