Residence Inn Cleveland Downtown - Breakfast Attendant

Complimentary Am Attendant

Position requires open availability between 4AM-11AM. Weekends required.

As our Complimentary AM Attendant, you'll be the morning mood-setter, making sure guests start their day with a smile and a satisfying meal. You'll juggle tasks like a pro keeping the dining area clean, stocked, and organized while prepping food and beverages with care. Whether you're answering questions or serving up coffee, your attention to detail and warm hospitality will help create a breakfast experience worth waking up for. If you love multitasking, staying ahead of the game, and making mornings memorable, this role is your perfect blend.

Key Skills & Responsibilities

• Warm Welcomes & Local Know-How: Be the friendly face guests remember! Greet with genuine warmth, answer questions about hotel amenities, breakfast options, and share insider tips on local attractions to make every stay unforgettable.
• Breakfast Brilliance & Beverage Crafting: Start the day right by preparing and providing delicious breakfast items. Keep food safety and cleanliness top-notch while delivering smiles with every plate.
• Organized & On Point: Maintain clean, well-stocked service areas that meet brand standards. Keep the flow smooth by clearing tables quickly and refreshing buffet stations like a pro.
• Quick Thinking & Problem Solving: Anticipate guest needs and handle special requests or issues with calm confidence and creative solutions.
• Team Player Vibes: Jump in wherever neededwhether it's dishwashing, restocking, or tidying up. Bring strong communication skills and a collaborative spirit to every shift.
• Stamina & Grace Under Pressure: Stay energized on your feet, lift and carry items (2050 lbs.), and move with purpose throughout your shift. Keep cool and professional, even when things get busy.

Education and Experience

• High school diploma or equivalent preferred
• Prior experience in food & beverage or hospitality is a plus

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information:

Located in the center of downtown Cleveland, this hotel is only a 5-minute walk to Rocket Mortgage Arena. The hotel features a gym, business center and suites with full kitchens. Every suite at the Residence Inn Cleveland is furnished with a work desk and seating area. Each kitchen includes a refrigerator, stove and dishwasher. Cable TV and in-room movies are also featured. The Downtown Cleveland Residence Inn provides guests with a buffet breakfast in the morning. Concierge services and free Wi-Fi are also offered. Cleveland State University and the Cleveland Convention Center are a 10-minute walk from the Residence Inn Cleveland Hotel. The Rock and Roll Hall of Fame and Museum is only a 5-minute drive from the hotel.