Remote Service Desk Analyst II Complex Incidents & Mentoring

Sentinel Blue

A cybersecurity services provider is hiring a Service Desk Analyst II to independently resolve complex incidents and support Analyst I staff. This full-time, fully remote position requires U.S. citizenship and an eligibility for Secret clearance. The role involves troubleshooting advanced identity and access issues, documentations, and collaborating on complex tickets. Strong communication and a commitment to improvement are essential, along with achieving relevant certifications within the first year of hire. #J-18808-Ljbffr

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Vacancy posted 20 hours ago

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