Hotel Housekeeper

Job Description

Job Description

Duties & Responsibilities  Responsible for a variety of functions in the housekeeping and laundry department while providing the highest quality of service to guests. Primary responsibilities include cleaning rooms to brand standards (IHG Way of Clean). Duties may include, but are not limited to, dusting, vacuuming, gathering and disposing of trash and waste materials, removing linens, cleaning and disinfecting bathrooms, cleaning and disinfecting fixtures, wet mopping and other similar duties.

• Ensure all cleaning is done in accordance to brand standards (IHG’s Way of Clean)
• Respond to guest service issues in a timely, friendly and efficient manner
• Routinely perform all housekeeping duties necessary including making beds, vacuuming and cleaning guest rooms, cleaning and disinfecting bathrooms, and more to ensure guest satisfaction.
• Perform additional laundry services, as needed
• Required to strip room linens and toss down linen chute on a regular basis
• Required to stock storage closet with supplies and linens
• Inspect all assigned rooms and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.
• Carry out special needs and requests of the guests, VIP’s and repeat visitors.
• Ensure rooms are 100% clean and properly prepared so our guests are comfortable, can work and rest.
• Report any physical guest room issues to management/executive housekeeper
• Perform other duties as assigned

Qualifications and Requirements Prefer one year of laundry/housekeeping experience. Job requires frequent standing and/or carrying or lifting items up to 50 pounds/ Long Hours sometimes required including nights/weekends/holidays. Will be required to train in IHG’s Way of Clean program. Please note that this job description is not an exclusive or exhaustive list of all functions that a Housekeeper may be asked to perform.'

Summary

As a Housekeeper, you will be essential in maintaining the cleanliness and overall appearance of our facilities, ensuring a welcoming environment for guests. Reporting to the housekeeping manager, your core skills in cleaning, floor care, and hospitality will be vital in delivering high standards of service. Your experience in hotel settings, along with premium skills in housekeeping management and janitorial practices, will enhance our team's efficiency. By leveraging your relevant skills in industrial cleaning and custodial experience, you will contribute significantly to our commitment to excellence in guest satisfaction.

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

Candlewood Suites an IHG Hotel

Company Description

Candlewood Suites an IHG Hotel