Commercial Insurance Client Service Specialist

Description Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Service Specialist at McGriff, a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Service Specialist on the McGriff Commercial Lines team, you'll support the service and production team in reaching overall agency revenue and retention goals by processing new and renewal business, updating and maintaining information in the client management system, addressing and resolving client queries, escalating complex issues, assist with marketing tasks, provide clients with plan, rate, contribution and carrier information, assemble proposals, stewardship reports, service plans and comparisons, maintain daily processing functions such as endorsements, policies, audits, cancellations and ID cards, assist claims resolution, lead other Client Service Specialists and serve as a mentor. Must have skills We’d love to meet you if your professional track record includes these skills: Assignment based primarily upon the individual's minimal level of experience and production capacity to service a midsize book of business High school diploma or equivalent Property and Casualty insurance license Proficiency in Microsoft Office Suite Strong organizational and project skills Strong communication and interpersonal skills Act with responsiveness, urgency and professionalism in all matters Prioritize work to achieve timely completion of the most critical and sensitive activities Respond quickly to client requests and provide appropriate information Accept accountability for the quality of work Preferred qualifications (but not required) Five years of industry specific experience LOB designations College or advanced degree Benefits We value and respect the impact our colleagues make every day, both inside and outside the organization. We’ve built a culture that promotes colleague well‑being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid Work Charitable contribution match programs Stock purchase opportunities #J-18808-Ljbffr US012 Marsh & McLennan Agency LLC