Medical Front Office Administrator

: The role of the Front Office Administrator is to provide exceptional service to patients and customers while providing outstanding support to practitioners. The Front Office Administrator ensures that patient needs and visit expectations are met at check-in and check-out while maintaining a seamless operation of the clinic's fast-paced environment. The ideal candidate is professional, able to multitask, has great customer service skills, and can work in a dynamic team environment. Duties and responsibilities

• Greet and assist patients, schedule appointments, and maintain records and accounts.
• Check in and registers patients in a timely manner.
• Enter demographics and verify patient insurance information prior to initial appointment.
• Explain financial requirements and collect payments for office visits and clinic procedures.
• Coordinate with staff to ensure a positive patient flow and waiting room experience.
• Review patients' paperwork at check-out and facilitates post visit follow-up appointments.
• Answer telephones, forward telephone messages, manage faxes, and make copies and scans as needed.
• Contribute to team effort by accomplishing related results as needed.

Required skills and qualifications

• High School Diploma or GED with 2+ years front office experience in a medical office; orthopedic experience preferred.
• Demonstrated knowledge and experience working with an Electronic Medical Record (EMR).
• Ability to prioritize tasks and work independently as Practitioners are not in the office daily.
• Able to perform basic mathematics for payment calculation.
• Experience with Word and Excel.

Capstone Orthopedic cannot sponsor a work visa or accommodate transferring a current work visa from another employer at this time. Who we are Capstone Orthopedic is a network of compassionate and experienced partners committed to implementing progressive techniques that guide and support the patient's journey to mobility. We developed a company which focuses on issues that are important to our employees: family, education, and monetary rewards. We strive to provide a work environment in line with the ethics and values of one's personal life. Capstone Orthopedic is not only a great place to work, but also to grow as a person. Principals only please