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Service Advisor

Diehl Subaru of Massillon

Join The Winning Team At Diehl Subaru!

Are you passionate about the automotive industry and love delivering top-notch customer service? Diehl Subaru, a trusted name in the area and part of the respected Diehl Automotive Group, is looking for a driven, energetic, and customer-focused Service Advisor to join our team!

As a Service Advisor you will:

  • Greet customers and guide them through their service experience with professionalism and care.
  • Obtain accurate information regarding the customers vehicle, documenting any and all concerns to the repair order.
  • Advise customers on the maintenance intervals according manufacturers specifications.
  • Provide customers with a complete and accurate estimate for labor and parts.
  • Communicate with technicians and keep customers updated on their vehicle status.
  • Handle telephone inquiries regarding customer concerns, appointments, and post visit follow-up.
  • Build lasting relationships and ensure every customer leaves with a smile!

What We're Looking For:

  • Strong communication and interpersonal skills.
  • A passion for helping people.
  • Experience in automotive customer service industry (preferred).
  • Ability to multi-task in a fast-paced environment.
  • A team player with a go-getter attitude.

Why Diehl Subaru:

  • Competitive pay + performance bonuses.
  • Available health, dental and vision insurance.
  • 401(k) with employer match.
  • Paid time off.
  • Employee Discounts.
  • Friendly, supportive team environment.
  • Work for a brand customers trust and love.

Ready to accelerate your career? Apply now and drive your future forward! Submit your resume or stop by in person!

Vacancy posted 1 day ago
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